Positioned as the perfect little messaging phone, the Pantech Swift for AT&T has a cute, compact frame, a slightly tilted slider screen, and a finger-friendly menu system that works well with the mini screen. Everything about the phone, from its polished lavender accents to its single, intuitive button, nudges it toward the preteen and teenage crowd, and mostly girls. Yet, using the phone, these charms slowly unravel. The keyboard is acceptable, but not fantastic, and most of the apps, which aren't native, rely on slower 3G to load. We also ran into problems with the e-mail client, and battery life is short.
The $69.99 price tag (with a new, two-year contract,) is right in the range for existing messaging phones, but despite being drawn to the clever design, we have our reservations.
We happen to love the Swift's whimsical design, despite the fact that it's short (4.3 inches tall and 2.2 inches wide), thick (0.58 inch), and heavy (6.3 ounces). We also enjoy the purple hue that wraps the spines and accents the phone's single navigation button, camera housing, and keyboard keys. The extra weight does drag after a while, especially when you cram multiple electronic devices into your pockets or purse, but the heft also gives the phone a feeling of solidity. And the Swift needs all the help it can get. On its first tumble from several feet (it dropped while one of us was holding it,) the phone lost its backing and battery, and sustained a permanent scuff on one smooth plastic corner.
The Swift has a small 2.8-inch QVGA touch screen (320x240 pixels). Since it isn't a smartphone, and since it has a supplemental keyboard, the menu of larger, finger-size menu buttons mostly works. Unfortunately, the screen quality is poor, so the screen itself isn't always responsive. More often than we should have, we had to tap an onscreen button twice. Colors also seemed less rich and bright than they should be -- likely an effort to spare the already tiny battery.
It isn't a smartphone, but the Swift comes with three home screens. Two are customizable and let you drag and drop widgets, like one that triggers the camera, or another for toggling Bluetooth. At the bottom of the screen reign four static navigation buttons for the phone, your contacts, messages, and the menu. We enjoy the look and feel of the menu, which is easy to navigate and which looks good despite the screen's lower resolution. Contacts were a snap to add and phone calls were easy to dial in, so most navigation elements are a plus -- even the (tabbed!) Web browser has simplified button controls. We can't say the same for several Web apps or third-party apps, like the e-mail client or Twitter, but we small-fingered reviewers were able to get around.
Below the display is a single narrow home button. The physical button is responsive, and intuitive to use. The Swift's strip of a volume rocker is on the left spine, a 3.5mm headset jack is up top, and on the right you'll find the power button and Micro-USB charging port. A 2-megapixel camera lens adorns the back. Peel away the back cover to find the microSD card slot.
There's no LED next to the back camera; instead, there are small circular openings for the output speaker. Using an indent on the very bottom, you can pry the backing off with your fingers to access the 1,000mAh lithium ion battery and the microSD card slot, which is expandable up to 32GB.
This being a horizontal slider phone, the face scoots to the right and then tilts up, a nice usability touch designed to reduce screen glare. We found that it helped a little, though only very slightly. The sliding action felt pretty smooth, and snapped strongly into place. And then there's the keyboard. Compact keyboards suit us, so we didn't personally find the Swift's to be overly shrunken. The plastic keys don't rise much from the surface, but they aren't flush either, so it's possible to gain purchase and type away.
The Swift doesn't have the most tactile, responsive, or comfortable keyboard we've used, but our hands didn't get as tired as they have on some. We were able to compose long e-mail messages without longing for a different keyboard, and we were able to text. The four-row QWERTY has some nice shortcut keys for vibrate mode and a well-placed .com suffix that we actually used. Mostly, Pantech kept the design simple, which suited us fine.
The Pantech Swift comes with the bare minimum amount of task management features. Under the Tools icon, you can access the device's voice memo feature, tip and standard calculators, a calendar, an alarm clock, a unit converter, a stop watch, a world clock, a timer, a sketch pad, and a notepad.
In addition to that, it has Bluetooth, text, picture, video, and voice messaging. If you don't want to use the physical keyboard to type, you can use the touch-sensitive condensed keyboard (where three letters share a key). Another thing you should know about writing messages on the Swift: there's no default spell-checker, so you need to be of a mind that doesn't care one whit about grammar, spelling, or missing punctuation.
Users can also listen to their uploaded music and play games purchased from the AT&T AppCenter. Game prices, however, are ridiculous compared with smartphone pricing, but "normal" for carrier stores from before the smartphone App Store revolution. When you download a game, you pay either a monthly rate, which varies depending on the game, or get an unlimited subscription. Frogger costs $6.99 for unlimited play or $2.99 a month, and unlimited Tetris costs a whopping $7.99.
A data plan is not required, but if you do decide to get one, you'll use the onboard Web browser. The device also has a mobile e-mail client, where you can add your AT&T Mail, Yahoo, Hotmail, Gmail, or AOL account.
Setting up Gmail was no problem, and neither was reading, replying, or composing short messages. We were even able to download and view a photo attachment. Unfortunately, you can't attach a photo directly through the e-mail client, but you can send a photo to an e-mail address through the camera app. One big glaring problem we ran into was when it came to composing a very long e-mail that maxed out the available characters. The client just stopped. It didn't send the e-mail, it didn't let us copy and paste the contents, and it didn't save it as a draft. We didn't run into the problem again, but it was a frustrating usability flaw in a core app.
Also included are the Facebook, Twitter, MySpace, and Yellow Pages apps. There's also a My AT&T app, which is a quick way to access your account information and phone plan on the browser; an AT&T Social Net that enables you to access your social network portals; and AT&T GPS, a map and navigation feature that costs an extra $9.99 a month on top of your data plan.
Many apps aren't native on the handset. Loading up on lighter shortcuts makes sense, but the less resource-hungry apps don't make for a very rich user experience. For instance, the Twitter icon leads you to Twitter's online app, which is a little slow-going and requires a data connection to load. The Web apps also don't look very smooth or polished.