Overall, the C5200n went through our tests without problems and met our expectations for a color printer of its class, although we'd like better color quality. The printer was tested with its factory-default settings, which can be adjusted for better output.
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Performance analysis written by CNET Labs project leader Dong Van Ngo.The Okidata Oki C5200n warranty provides one year of overnight-exchange coverage for most of the printer, while the LED arrays get five years of coverage. The company keeps its tech-support department open 24/7 via a toll-free telephone number.
The C5200n comes with a 20-page onscreen setup guide that does a fine job walking you up to the point of installing driver software, then leaves you on your own to install the drivers. A 100-page onscreen user manual provides good detail on paper handling, the control panel, maintenance, and troubleshooting. Oki's Web site offers a sparsely populated knowledge base and downloads--good for updating drivers if your operating system changes. The spiral-bound, 40-page reference guide includes sticky strips to attach to the printer for a quick review of clearing jams, performing maintenance chores, and so on.