Unlike its speed, the Oki C5200n's print quality fluctuated significantly between grayscale and color. Black text was perfect; our juries found no defects. The grayscale graphics, while short of flawless, were also very good. On the other hand, both color text and graphics suffered from color mismatching, and graphics, despite great detail, were dotty and showed a lot of banding.
Overall, the C5200n went through our tests without problems and met our expectations for a color printer of its class, although we'd like better color quality. The printer was tested with its factory-default settings, which can be adjusted for better output.
|Color graphics (ppm)||Color text (ppm)|
|Color graphics||Color text|
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Performance analysis written by CNET Labs project leader Dong Van Ngo.The Okidata Oki C5200n warranty provides one year of overnight-exchange coverage for most of the printer, while the LED arrays get five years of coverage. The company keeps its tech-support department open 24/7 via a toll-free telephone number.
The C5200n comes with a 20-page onscreen setup guide that does a fine job walking you up to the point of installing driver software, then leaves you on your own to install the drivers. A 100-page onscreen user manual provides good detail on paper handling, the control panel, maintenance, and troubleshooting. Oki's Web site offers a sparsely populated knowledge base and downloads--good for updating drivers if your operating system changes. The spiral-bound, 40-page reference guide includes sticky strips to attach to the printer for a quick review of clearing jams, performing maintenance chores, and so on.