Norton AntiSpam 2005 comes packed with features, such as built-in banner-ad and pop-up blockers. You can also control how the spam filter handles HTML mail, images, and e-mail containing Web forms and scripts. The program can filter out e-mail in more than two dozen languages, from Abkhazian to Zulu. You can also use it to scan your online Yahoo Mail for spam, though in our limited tests it trapped about a third of the junk while blocking about half of the legit messages. Your mileage may vary.
If you want live tech support for Norton AntiSpam 2005, Symantec will charge $30 per incident. You can also e-mail questions for free once you've worked your way through the (largely useless) Symantec knowledge base. But while Symantec's autorespond e-mail promised an answer in four or five business days, we waited several more days for a response. For software with serious performance problems, that's too long to wait.