Motorola U9 review: Motorola U9

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CNET Editors' Rating

3.5 stars Very good
  • Overall: 7.3
  • Design: 7.0
  • Features: 8.0
  • Performance: 7.0
Review Date:
Updated on:

The Good The Motorola U9 offers an attractive design, a decent music player with stereo Bluetooth, and an appealing display.

The Bad The Motorola U9's controls are flat and slippery and its memory card is in an inconvenient location. Its menus can be sluggish and its photo quality is poor.

The Bottom Line The Motorola U9 is a mostly reliable music phone with an eye-catching design. We had a few complaints, but it makes up for its deficiencies with good call quality.

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Though Motorola has succeeded in making a series of reliable, practical cell phones this year, the company hasn't been working the style angle that hard. Sure, the Z9 and Rokr E8 are attractive, but even those handsets put function over form. The Motorola U9, however, wears its style on its sleeve. Sporting a glossy surface and curvy lines, the attractive U9 reminds us of the Motorola Pebl U6. Beyond the pretty face, it offers a brilliant display, decent call quality, and a functional music player. Though we had a couple of concerns about its controls, and its menu interface was a bit sluggish, the U9 remains a stylish phone with substance. Just don't get too excited about its camera. It's available unlocked in North America for $150. To find accessories for this phone, see our cell phone ringtones and accessories guide.

Design
Like the Pebl U6 before it, the Motorola U9 looks like it could skip several times across a pond. And like a real pebble, the U9's curvaceous shape and smooth, glossy skin would look at home in a fast-flowing stream. At 3.54-inches tall by 1.91-inches wide by 0.65-inch thick, the U9 has a pleasant size that fits squarely in the hand without taking up too much space in a pocket or bag. The hinge lacks the slide-and-open mechanism of the U6 but it has a solid construction. Its only quirk is that when open, the phone's front flap actually rests behind its rear flap. It's unique and it shouldn't make any difference to the user. We're a bit worried about the plastic skin on the phone's front face. Though we didn't subject the U9 to any torture tests, we wonder how the phone would handle a solid drop to a hard surface. Only the back of the U9 is covered in the soft-touch material that almost completely enveloped the Pebl U6.

The external display is hidden behind the U9's screen, so when its backlighting is off it disappears entirely. You can't change the backlighting time, but a flick of the volume rocker will reactive the screen. At 65,000 colors and 1.45 inches, it shows all the information you need, including the time, battery life, signal strength, and photo-caller ID. It also works as a viewfinder for the external display, and we like the flashy wallpapers and screen savers. What's more, when you're listening to tunes the music-player touch controls appear on the external display. Though they aren't always responsive, they are a nifty touch.

Completing the exterior of the phone are a volume rocker and the Moto "smart" key on the left spine and a voice-dialing shortcut on the right spine. The phone's single speaker sits on its back side. The U9 does have a microSD card slot but it's stashed behind the battery, unfortunately. Also on the downside, the U9 uses a micro-USB port for both the charger and the included wired headset. We prefer to see a standard headset jack (2.5mm or 3.5mm) on a music phone.


The U9's memory-card slot is located behind the battery.

The U9's two-inch internal display supports 262,000 colors. It's a brilliant display in all regards, with bright colors and sharp graphics. You can adjust the brightness and the backlighting time, but the small text size is not changeable. As such, users with visual impairments should give this phone a test drive before buying. The U9's menu interface is the same generic design we've seen form Moto for a long time now. It works well enough, but we continue to hope that Moto invests some time in improving the appearance and organization soon.

Like many other Moto phones before it, the Pebl U6 included, the U9's controls don't exactly warm our heart. Though they're not a disaster, they're flat with the surface of the phone and rather slippery. There are few tactile features and, with the exception of the navigation toggle, the backlighting is dim. We were able to text and dial quickly but scrolling through menus felt stodgy and dialing by feel is tricky. The navigation array consists of a four-way toggle with a central OK button, two soft keys, the Talk and End/power keys, a music player shortcut control and a clear/back button. You can set the toggle to act as a shortcut to four user-defined functions and you can program a secondary-shortcut menu through the left soft key.

Features
The U9 has a 1,000-contact phone book with room in each entry for five phone numbers, three e-mail addresses, a street address, a nickname, and notes. You can save callers to groups and you can pair them with a photo and one of 21 polyphonic ringtones. What's more, you also can save MP3 files as ringtones. Basic features include text and multimedia messaging, a vibrate mode, an alarm clock, a world clock, a task list, a notepad, and a calculator. You'll also find full Bluetooth with a stereo profile, Web-based POP3 e-mail, PC syncing, a voice recorder, a file manager, and USB mass storage.

Like the E8, the U9 offers a Talking Phone feature that will read out contacts, menu choices, dialed numbers, e-mails, and text messages. The feature is quite effective, as the robotic voice is audible. Just make sure you really want to use it since it can get annoying after a while.

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Where to Buy See all prices

Motorola U9 - black (Unlocked)

Part Number: U9Black Released: Jul. 28, 2008
Low Price: $125.00 See all prices

Quick Specifications See All

  • Release date Jul. 28, 2008
  • Talk Time Up to 210 min
  • Technology GSM
  • Combined with With digital camera / digital player
  • Service Provider Unlocked
  • Weight 3.1 oz
  • Diagonal Size 2 in
  • Sensor Resolution 2 megapixels