We had high hopes for the MPx220, Motorola's follow-up to the popular . We're always excited when a product shows up promising so many fantastic things: Microsoft's Windows Mobile 2003 OS, Bluetooth, and Windows Media Player 9.0, just to name a few. We're pleased to say that after a few initial bumps (call quality was horrible until Motorola sent us another review unit), the MPx220 met most of our expectations. We liked the Cingular smart phone's PIM capabilities, Bluetooth support, and multimedia functions but found fault with the WAP Web browser and the syncing support. The handset is fairly priced at $399, but you should be able to find it at a discount with a service contract. Compared to other popular smart phones such as the or the , the Motorola MPx220 measures a more pocket-friendly 3.9 by 1.9 by 1.0 inches and weighs a lighter 3.9 ounces. Its sturdy flip-phone form factor also makes it comfortable to hold while you're talking. Yet we aren't completely impressed by the design. The two-toned silver styling is attractive but a bit vulnerable to smudges, and the postage-stamp-size external screen is rather small. It does support 56,000 colors, however, and shows the time, signal strength, battery life, and photo caller ID (where available). Below the screen are the speaker, the camera lens, and the flash.
Inside the phone, things get a bit better. The 2-inch-diagonal, 65,000-color display is large enough for viewing PIM data such as contacts and calendar information (you can change the text size), as well as games and photos. That said, however, the bright display was disappointing when viewing Web pages such as mobile versions of MSN, Yahoo, and The Onion. Images typically looked washed out, and using Web-based mail was not as pleasant as with other devices such as the.
We were very pleased with the attractive and user-friendly navigation controls. The four-way toggle is large and easy to manipulate, and it has a big, blue OK button in the center. Surrounding it are four buttons: two menu soft keys, the Home key, and a Back button. Below the Home and Back buttons are the Talk and End keys, respectively. On the left spine, you'll find the power button, a volume rocker, and the headphone jack. On the right spine are the Mini SD slot, a dedicated camera button, and the infrared port.