Mcafee Security 2007 review: Mcafee Security 2007

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3 stars

CNET Editors' Rating

The Good McAfee VirusScan Plus includes system performance tools; antispyware protection; and a personal firewall.

The Bad McAfee VirusScan Plus consumes more system resources than Norton, and lacks a consistent and thorough technical support offering.

The Bottom Line Despite a face-lift, the redesigned McAfee VirusScan Plus continues to consume system resources and leaves its customer support lacking.

6.8 Overall
  • Setup and interface 6.0
  • Features 8.0
  • Performance 7.0
  • Service and support 6.0

(Editor's note: The overall score for this product was increased on March 16, 2007, to reflect new antispyware test results.)

McAfee has redesigned its antivirus application, VirusScan Plus, to provide three security tools--antivirus, firewall, antispyware--plus a package of system performance utilities in one product. On the surface that sounds great, but the changes appear to be only cosmetic. Looking inside, we found that McAfee offers few new security tools and also runs several agents and services that could slow older PCs. And we're still not impressed with McAfee's own lackluster technical support package. For brand-name protection, this year we give the edge to Symantec, whose Norton Antivirus 2007 shows the most improvement over last year's product. However, we give our Editors' Choice to Kaspersky Anti-Virus 6.0.

Setup
McAfee VirusScan Plus is available in retail stores and for download from the McAfee.com site. We found the setup from a download to be unnecessarily hard. For example, McAfee requires that you install its Download Center, then after the Download Center analyzes your system, you must indicate what product you want to download. But wait, there's more: the Download Center must now connect to the Internet and download the file, which for VirusScan Plus is in individual pieces--VirusScan, Personal Firewall, SiteAdvisor, and Security Center. On a wireless laptop, our initial download-and-installation process took about an hour. On a LAN connection, a second installation required only 10 minutes. What's interesting is that unlike other antivirus-and-firewall combos we've seen, McAfee VirusScan Plus doesn't require a reboot.

Once installed, McAfee VirusScan Plus 2007 occupies 75MB of hard drive space--that's less than half the space required for Norton Antivirus 2007. Yet despite its small profile, McAfee actually runs more agents and services, consuming more system resources overall than Norton. Unlike Norton, which is strictly Windows XP, McAfee installs on both Windows 2000 and Windows XP machines.

If you should ever want to remove VirusScan Plus 2007, expect some hard work. First, you'll have to use the Windows Control Panel Add/Remove Programs panel to access an uninstall-like application that offers you the option to remove individual applications, should decide you, for example, that you want to keep the Site Advisor antisphishing tool. Twice, however, our install froze while uninstalling the VirusScan module; we had to terminate the uninstall process with the Windows Task Manager and restart the uninstall process to finish uninstalling the rest. Once the uninstall process did complete, and we rebooted our test system, McAfee left behind a mess. We had to delete individually several files within folders, along with several McAfee-specific registry keys--which is more than the average user should be required to do. By comparison, Norton Antivirus 2007 did a much better job cleaning up after itself, although it still was not ideal.

Interface
The initial Protection Center interface offers a left-hand navigation for all tools, with a right-hand window pane for system status. McAfee's left-hand navigation consists of two tables of contents, one that lists basic features and a second listing with more-advanced tools. We like that McAfee has blended its various tools so that the overall product feels like a whole rather than like several stand-alone applications repackaged. But unlike Symantec, which not only redesigned its look but also rewrote much of its underlying code, McAfee didn't rewrite much code; despite its look, McAfee VirusScan Plus feels heavy and clunky.

McAfee's redesigned Security Center remains a shameless way to sell product. For example, let's say something called Content Blocking is not installed and needs further attention. Rather than explain why a lack of content blocking could be bad, it links to the McAfee online store so that you can purchase a copy of McAfee Internet Security 2007. To be fair, Symantec sells stuff too, but at least with Norton Antivirus 2007 the Buy Now icon is tucked away in the upper-right corner of an otherwise information-filled screen.

Features
McAfee bills VirusScan Plus 2007 as its three-in-one security solution--antivirus, firewall, and antispyware--and we found that it does even more. Included within are system diagnostic tools to shred deleted files and defragment your hard drive; various network monitoring tools; and McAfee's own antisphishing tool, SiteAdvisor.

McAfee VirusScan Plus 2007 builds on its antivirus technology by incorporating features from the now-discontinued McAfee Antispyware application, such as proactive protection from "Potentially Unwanted Programs" (a.k.a. spyware). Antivirus and spyware scans are performed simultaneously instead of serially. New in VirusScan Plus is SystemGuard, which monitors real-time changes to your PC, such as spyware installation, ActiveX installations, and new Start Up menu items. SystemGuard blocks these with an alert until you say otherwise. Also new is X-Ray for Windows, which is Mcafee's tool to detect and remove rootkits.

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