Mapquest review: Mapquest

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CNET Editors' Rating

3 stars Good
  • Overall: 6.0
  • Setup and interface: 6.0
  • Features: 6.0
  • Service and support: 6.0
Review Date:
Updated on:

The Good Mapquest's simple interface makes it easy to find maps or routes; it can e-mail or send directions to a cell phone or a PDA; advanced route options avoid tolls or highways.

The Bad Once the reigning king of online mapping, Mapquest now looks ancient compared to mapping services from Google, Microsoft, and Yahoo; its results pages are cluttered with ads; no satellite images.

The Bottom Line Mapquest is still an excellent resource, but it needs a major overhaul to keep up with the online mapping world.

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Hey, Mapquest, could you help us find the school? You know, the old school. An online early bird, Mapquest launched a decade ago and was acquired by AOL four years later. It's still the best-used Internet mapping service, but that could change because Mapquest has not. Mapquest fell behind last year when Google Maps brought in bird's-eye satellite images and an open code that invited users' tweaks--and ushered in mapping for the next millennium.

While Mapquest was once considered stunningly easy and efficient, it hasn't kept up with quickly moving times. It offers maps and directions as well as paid services for access from your car, cell phone, or PDA. However, the Mapquest interface looks dated: it lacks satellite views, and the site isn't as easy or fun as rivals Google Maps, Yahoo Maps, or Windows Live Local. Mapquest now offers advanced route options that allow you to input preferences, and its open code beta service allows clever users to mash up data sets (as users of Google Maps have done to plot anything from apartment rental locations to traffic patterns). Unfortunately, these changes still pale next to the competition. However, Mapquest is integrated with the A9 Maps beta, which lacks satellite views but does offer nifty street-side photographs of given locations in major cities.

An image of the entire route follows the turn-by-turn directions.

Mapquest's simple front page offers forms where you can input an address to look up, or put in two addresses for directions. This is a tidy way of working, but we prefer Google Map's new-school approach, which lets you input all your information into one text field using a natural language query. Frequent users will appreciate that at least Mapquest can store your home and work address and will remember past addresses.

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Where to Buy


Part Number: SERVAOLMAPQUEST Released: Feb 5, 1996

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Quick Specifications

  • Release date Feb 5, 1996