As with all these types of Bluetooth stereo headsets, there's a built-in microphone, and call quality was decent enough (the microphone is in the front of the neckband). But it's not up to the level of a good mono Bluetooth headset.
Performance The HBS-700 and HBS-730 didn't necessarily offer stellar sound, but they sounded good for their price, particularly with plenty of Bluetooth headphones costing well over $100 and often more than $200 for more premium full-size headphones. What you're looking for in a modestly priced Bluetooth headphone is decent clarity because a lot of "budget" Bluetooth headphones have a dull edge to them.
The HBS-800 has AptX support for devices that include that feature (Samsung's Galaxy S4, for example). AptX is supposed to make Bluetooth connections sound more like wired connections, but I think it's hard to notice a difference unless you're listening to a high-performance headphone (or speaker). I wouldn't describe the Tone Ultra HBD-800 as a high-performance headphone.
Still, it's an improvement over previous LG Tone models. The bass is fuller and you get a bit more clarity. It's in line with
To put everything in perspective, you can get wired headphones that sound as good for $30 (the
The one area where the LG does trump its competitors is in the battery life department. With the noise-canceling off, you can get up to 15 hours, but it will take a hit if you do turn the noise canceling on (it's closer to 10 hours). I used the headset regularly on my commutes to work and a little bit during the day and found I had to recharge about every third day. But I didn't use the noise-canceling.
Conclusion At its current price tag, I have mixed feelings about the Tone Ultra HBS-800. In terms of both design and sound quality, it's an improvement over its predecessors, so it deserves kudos. But the build quality, sound quality, and feature set aren't such a leap forward that I could call this a good value, particularly when the existing HBS-730 sells for around $50 (in essence, this new LG Tone is competing with the old LG Tones). It also doesn't help that I wasn't impressed by the noise-canceling feature.
The long and short of it is the LG Tone Ultra would ideally be priced somewhere in the $79-$99 range. Unfortunately, retailers like Best Buy and others take such a large cut on sales that manufacturers are forced to put elevated price tags on products when they make their initial retail runs (or the manufacturers risk making no money).
Later in its life cycle, the Tone Ultra will undoubtedly come down in price, and when it does, we'll raise our value score. But until then, some of its pluses won't be viewed as positively as they might be.