LG DLEX 5000 Dryer review:

LG's fancy dryer has smarts, hot looks and dries fast

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3.5 stars

CNET Editors' Rating

The Good The stylishly designed LG DLEX 5000 efficiently dries and steams clothes with speed. The dryer also has a built-in Wi-Fi radio to link to phones and tablets through a companion mobile app.

The Bad The LG DLEX 5000's mobile application is buggy and has a confusing and cluttered layout. It's hard to close the dryer door with force.

The Bottom Line Though it has a few shortcomings namely a confusing app and tricky door, the LG DLEX dryer's beautiful design, fast performance and loads of features make this appliance easy to recommend.

7.9 Overall
  • Design 8.0
  • Usability 7.5
  • Features 8.0
  • Performance 8.0

I never thought I'd be drawn to a clothes dryer the same way I'm pulled toward a hot new smartphone. That was before I laid hands on the $1,500 LG DLEX 5000. An elegant machine that's both a swift performer and easy to operate, the all-electrical DLEX 5000 is stuffed with handy extras. These include a litany of special drying cycles, steam modes, plus a Wi-Fi radio and companion mobile app so you can command the appliance via phone or tablet.

Of course the dryer isn't perfect. For instance compared with other smart home appliance contenders, LG's Smart Laundry app is a confusing maze of functions, options, and services, many of which are vaguely labeled and sometimes redundant. Likewise, the dryer's 7.4-cubic-foot capacity is less than you'd expect from an appliance this pricey. That said, if you can live with LG's messy mobile controls, the DLEX 5000 boasts better performance, style, and abilities than GE's competing smart dryer, the $1,200 GTD86ESPJMC.

Design

Constructed from painted steel, chrome and plastic, the DLEX 5000 hides its stainless-steel drum behind a darkly tinted glass door. This curved door sits almost completely flush against the dryer's front face and lacks an obvious handle, enhancing its sleek appearance. Don't try to slam the door shut though. Oddly, the more force behind your arm swing the more likely the door will bounce back at you.

The LG DLEX 5000 has high-tech good looks.

Chris Monroe/CNET

Perhaps that's why the dryer's physical footprint (38.8 by 27 by 32.8 inches) feels much less imposing than the GE GTD86ESPJMC (44.5 by 28 by 31.9 inches) even though it's roughly the same size. Another difference between the two units is the LG's control panel which is placed front and center, not mounted along the back edge where it's harder to reach.

The panel occupies a 4-inch tall strip running along the top of the dryer door. Here you'll find large circular keys for power and start/pause, both capacitive buttons which engage with a mere feather-light touch. Set in between this is the biggest physical control, a large knob for selecting your prefered dryer cycle. The knob rotates clockwise and counterclockwise, softly settling in place with a gentle bump at each cycle position. White LED lights highlight the current cycle you've chosen.

Turn a large knob to choose your cycle.

Chris Monroe/CNET

To the right of the knob is a rectangular bank housing additional buttons to operate secondary settings. These touch-sensitive controls, and small LED display they surround, are all bright and easy to read whether viewing directly in front or from the side. I also appreciate that, like its LG Twin Wash laundry sibling, you can set the DLEX 5000 on a pedestal though in this case it's a Pedestal Storage Drawer accessory ($280) not a specialized washing chamber.

You have the option of placing the dryer on a pedestal.

Chris Monroe/CNET

Features

The LG DLEX 5000 dryer is replete with special cycles, modes, and settings. Specifically there are 14 dryer programs designed to handle a wide range of fabric and garment types. LG also lists 13 separate options too including "Damp Dry Signal," "Wrinkle Care," and "Energy Saver" just to name a few. Keep in mind these choices don't factor into settings for both temperature and target dryness levels, both of which you can tweak manually.

I suspect that most people (like myself) will most often stick to the "Normal" cycle which is designed for a mix of clothes styles. It relies on the LG DLEX 5000's moisture sensors to automatically shut the machine down at the appropriate time.

Like GE's GTD86ESPJMC the DLEX 5000 has the ability to hit items with steam in the hope either removing wrinkles or germs. These modes are called "Steam Fresh" and "Steam Sanitary" respectively. While I can't speak to how sanitized my test clothing became, I did notice that compared with the GE dryer's equivalent function, LG Steam Fresh seemed more aggressive. It audibly piped multiple bursts of steam into the drum as opposed to the single spray I observed using the GTD86ESPJMC dryer. And regardless of whether I ran one or multiple items through "Steam Fresh" the LG machine always took less time (10 minutes to the GE's 16 to 17 minutes).

Loads and loads of smart functions

No flagship laundry product would be complete without a way to connect to a dedicated mobile app, and the LG DLEX 5000 is no exception. Similar to the GE Laundry application, the DLEX 5000 has a Wi-Fi radio tucked away inside its chassis. With it the machine can link to the LG Smart Laundry app (iOS and Android) where you'll be able to check dryer status and see how much time remains in a running cycle.

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