The copy function offers the usual array of features, including N-up (that is, image repeat), reducing and enlarging, and collating. Additionally, the X9350 has a built-in duplexer, which allows you to print on both sides of a page--a great feature for cutting costs. You can initiate scans from your PC or from the printer itself. If your printer is networked, you can save the scan to your PC or open it in a number of applications for editing. Additionally, you can scan a document as an e-mail attachment or use the optical character recognition software to create a text-editable scan. More advanced features include the ability to straighten a crooked scan, sharpen blurry edges, reduce background noise on a color document, and scan multiple images before output.
The inclusion of a memory card reader is becoming much more common with all-in-one printers, even on office-oriented ones, such as the X9350. The card reader and the USB port allow you to save images from your memory card/storage device to your PC or print images straight off a memory card or a USB storage device (only JPEG images, though; all other file types must be transferred to your PC before printing). If you're printing straight off the X9350, you can make basic edits to your photos first with options that include brightness adjustment, rotate, crop, and red-eye removal. You can opt to print the entire contents of a card or scroll through the photos individually on the preview screen to choose particular shots. One feature this printer lacks is the ability to print an index sheet of a card's contents and make photo prints using the index sheet, something Canon excels at with all of its photo printers (office-oriented or otherwise), such as the recently reviewed Canon Pixma MP960. However, this omission isn't surprising, considering the office-oriented nature of the Lexmark X9350. On the other hand, the much less expensive Lexmark X5470 does include this feature. If you choose to use Lexmark's productivity suite or its Fast Pics utility, you'll find more photo printing options, such as different layouts for projects.
In CNET Labs' tests, the Lexmark X9350 didn't impress us with its middling task speeds. It printed text at 4.93 pages per minute, behind the comparably priced Canon Pixma MP830. It also lagged behind the HP OfficeJet 6310 at photo printing, scoring 0.56ppm for 4x6 prints. The X9350 made a better showing with scanning--5.61ppm for color scans and 7.99ppm for grayscale scans--though it dropped off again in copying, scoring only 1.14ppm.
(Longer bars indicate better performance)
|Copy speed||Color scan speed||Grayscale scan speed||Photo speed||Text speed|
We were neither impressed nor terribly disappointed by the X9350's print quality. The text prints showed a rich, deep black, but the characters showed jagged edges. The color graphics print showed sharp, clean details and decent gradients, but overall, the color failed to pop. Also, we noticed some faint horizontal lines marring the photo elements on the page. Likewise, the 4x6 photo print showed decent detail, but also showed obvious graininess, and the colors failed to impress. On the bright side, the X9350 did a great job with both grayscale and color scans, showing sharp detail and great color reproduction. Overall, we preferred the print quality of the Canon Pixma MP830.
(Longer bars indicate better performance)
|Color scan||Grayscale scan||Photo||Graphics on inkjet paper||Text on inkjet paper|
Despite our hesitation about both print speed and quality on this machine, we should note that both the speed and the quality should be sufficient for very small offices without great print demands, especially given the inclusion of features such as duplexing and wireless capability.
Service and support
Lexmark backs the X9350 with a one-year warranty. Free, toll-free phone support is available on weekdays from 5 a.m. to 8 p.m. and on Saturdays from 9 a.m. to 3 p.m. PT for the length of the warranty. Lexmark's Web site includes a knowledge base, downloadable drivers, and a resource center to help get you started on new printing projects.