The X7675 ships with minimal paperwork to conserve paper, and you can access most of the instructions, warranty information, and promotional offers on the CD included in the box. Along with the drivers that support Windows XP, Vista, and Mac OS X, the CD also automatically installs several Lexmark productivity programs onto your computer. The Lexmark Toolbar gives you a shortcut bar on top of your Web browser for easy-access printing. Lexmark's Productivity Studio and Imaging Studio programs provide an easy way to auto-edit or crop your photos and include them on a series of creative projects, and the Lexmark Service Center acts as a troubleshooting aide should you encounter a snag in the printing process. We also enjoyed using the onscreen progress bar that automatically pops up when you print. It shows you the progress of your job in an easy-to-read percentage bar (the LCD on the control panel also shows the progress) and conveniently display a graphic representation of your ink depletion.
The Lexmark X7675's output speed is inconsistent across different types of media. Compared with five other multifunction printers in the same price bracket and price range, the Lexmark registers relative quick color text marks at 6.97 pages per minute, but it falls far behind the rest in photo prints, color presentation documents, and color scan times. The clear winners across most tests are the Canon Pixma MX7600 and the Epson Artisan 800. Both devices are at least $100 more than the Lexmark X7675, so you can save a bit of money if you use the print times as an exercise in patience.
(Longer bars indicate better performance)
|Color scanning (PPM)||Presentation speed (PPM)||Color text speed (PPM)||Photo speed (1 sheet)|
The output quality of the prints also makes up for the longer than average print times. We printed on the highest settings with all six colors and the photos, black and white text documents, and colored graphic presentations all appear very pleasing to the eye. The prints display plenty of details throughout the entire tonal range in portrait shots, and while we did see some color casts in certain images, the subtlety of the tints is barely noticeable to the eye and won't be a problem for amateur photo enthusiasts. Business users hoping to print out PowerPoint presentations will also be satisfied with the X7675's capability to show accurate color control on standard 20 pound white paper. Black text density is impressively deep with no visible stepdowns, jagged edges, or other flaws that typically mar printers without individual inkjet cartridges. The only glitch we see is barely evident in the darker color spectrum, but the printouts overall look crisper than many of the all-in-one photo printers we've tested.
Service and support
Lexmark covers the X7675 Professional with a generous five-year warranty that includes parts and service. The warranty will transfer ownership in case you want to sell the printer within the five years. In addition, the Lexmark Web site's AnswerBase provides a comprehensive list of FAQs, how-tos, dockets with device specifications, warranty extension information, and driver updates. Users having trouble with the printer can contact tech support via live chat or e-mail (they claim to respond within one business day) from 5 a.m. to 8 p.m. PT weekdays and from 9 a.m. to 3 p.m. on Saturday. Finally, Lexmark also offers customer service training in both their printers and general computing at designated authorized locations. Online courses are also available.
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