Compared to other multifunctions in its price range, the Lexmark X5470 performed decently in the speed tests. It was quite fast at text prints, spitting out 6.90 pages per minute. It printed 4x6 photos at 0.53ppm, behind both the Canon Pixma MP160 and the Pixma MP460, but right in line with the Brother MFC-440cn and the HP OfficeJet 4315. It made a pretty good showing with scanning too, scanning grayscale and color documents at 5.66ppm and 5.13ppm, respectively. It's Achilles' heel, though, was copying: It produced a mere 1.32ppm, compared to the Officejet 4315's 5.08ppm.
(Shorter bars indicate better performance)
|Copy speed||Color scan speed||Grayscale scan speed||4x6 photo speed||Text speed|
Unfortunately, print speed comes at a price for the X5470: quality. The text quality was disappointingly bad. Although the text was legible, it was shrouded in fuzziness, and letters were inconsistently formed, almost as if it were printed from a fax machine instead of a printer. The color graphics print showed decent color reproduction, though the entire print had a slightly faded quality to it. We noticed graininess in color blocks, especially in the photo elements, and even worse, the entire page was beset by distracting horizontal lines. In a section containing vertical, bar code-like lines, the result was a crosshatched look. The 4x6 photo was equally disappointing. The color was overly somber and dull, and nothing about the photo was vibrant. We noticed a lot of graininess and, upon very close inspection, could almost make out individual dots of cyan, yellow, and magenta. The result was a general lack of sharpness and detail.
The scans were the highlight of the X5470's quality assessment, though neither the grayscale nor the color scan was spectacular. Both showed fairly good detail and sharpness, though the dark areas of the grayscale were a bit muddy. The color scan showed decent color reproduction, but the scanner had some problems reproducing a smooth color gradient.
(Longer bars indicate better performance)
|Color scan||Grayscale scan||Photo||Graphics on inkjet paper||Text on inkjet paper|
Service and support
Lexmark backs the X5470 with a one-year warranty. Free, toll-free phone support is available on weekdays from 8 a.m. to 11 p.m. and on Saturdays from noon to 6 p.m. ET for the length of the warranty. Lexmark's Web site includes a knowledge base, downloadable drivers, and a resource center to help get you started on new printing projects.