Jabra BT620s Bluetooth Stereo Headset review: Jabra BT620s Bluetooth Stereo Headset

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CNET Editors' Rating

2.5 stars OK
  • Overall: 5.3
  • Design: 4.0
  • Features: 7.0
  • Performance: 5.0

Average User Rating

0.5 stars 1 user review
Review Date:
Updated on:

The Good The Jabra BT620s lets you handle phone calls as well as listen to music. You can pair the headphones with two different devices, and play music from a PC via USB connection.

The Bad The headset is uncomfortable for even short periods of wear, and a background hiss is audible during use.

The Bottom Line The Jabra BT620s is good for listening to tunes but its uncomfortable design and poor call quality will turn off most users.

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While Jabra is well known in the cell phone world for its Bluetooth headsets, the company dabbles in the audio world too. Its latest model, the BT620s, lets you take important calls as well as listen to your favorite tunes. Retailing for $75 to $125, the headphones come with a good set of features and excellent wireless range--unfortunately, they're heavy and uncomfortable to wear.

The Jabra BT620s headset sports a flexible, though non-adjustable, behind-the-neck design. At either end of the black neckband sit two round, silver earpieces that measure 2.4 inches in diameter. Although the headphones weigh a light 3.5 ounces, they feel heavy when worn. The neckband curves (above the earpieces) can be hooked over the ears to provide a more secure fit, but I found after 10 minutes that the resulting pressure on my ears was quite uncomfortable. Unfortunately, the headset has a tendency to slip off when not supported in this fashion--a serious design flaw, in my opinion. James Kim claims they're moderately comfortable, and they didn't slip off his ears. However, he did get a small headache from the prolonged pressure on his ears. Overall, the BT620s may be OK for those with tough ears, but it's a pain for the rest of us.

The center of each earpiece cover is essentially a large function button: play/pause/power sits on the right side, and answer/end call on the left. The BT620s also has a volume toggle on the right earphone; on the left you'll find a standard mini-USB port, a pinhole microphone, and track shuttle keys that work only for devices (select cell phones and smart phones) that support the Bluetooth remote control profile. Headphone accessories include a standard USB cable, an AC power adapter, a soft pouch, and a quick start guide. You'll certainly want to refer to the guide when first setting up the BT620s.


Jabra offers two transmistters--the A120 and the A125--both of which are compatible with the BT620s.
Pairing the BT620s to a device isn't exactly a no-brainer, but if you follow the instructions in the guide, it should be straightforward. Be sure to first charge the headphones completely. The BT620s can be paired with two different devices, but the devices must be performing different operations. For example, you can connect with a cell phone and a MP3 player, but you can't pair the headset with two cell phones. If you decide to use your cell phone for both music and calls, it must operate on the A2DP (stereo) Bluetooth profile for music functions to work. (Calling functions only require standard, mono Bluetooth.)

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Where to Buy See all prices

Jabra BT620s Bluetooth Stereo Headset

Part Number: J100-96200000-02
MSRP: $99.00 Low Price: $99.95 See all prices

Quick Specifications See All

  • Weight 3.5 oz
  • Sound Output Mode stereo
  • Additional Features volume control
  • Type headset
  • Headphones Form Factor behind-the-neck