Infinuvo CleanMate QQ5 Plus vacuum review: Great if you like sweeping

Cleaning pet hair is similarly annoying. In the pet hair performance testing, I discovered that rather than landing in the bin, all of the hair was lodged under the roller brushes and under the front guiding wheel. This required me to remove the brushes, remove the matted pet hair from the brush wells, clean the brushes themselves, and then reinstall them. I then tried to pull the hair out from under the front wheel, but the design prevented a completely thorough cleaning.

Performance

Rice (out of 2.5 oz.)
(Longer bars indicate better performance)
Medium-pile carpet  
Short-pile carpet  
Hardwood floor  
Neato XV Signature Pro
2.05 
2.33 
2.13 
iRobot Roomba 790
2 
2.32 
2.25 
LG Hom-Bot Square
1.85 
1.87 
2.13 
Infinuvo CleanMate QQ5
1.55 
1.8 
0.8 

Pet hair (out of 0.2 oz)
(Longer bars indicate better performance)
Medium-pile carpet  
Short-pile carpet  
Hardwood floor  
Neato XV Signature Pro
0.15 
0.15 
0.18 
LG Hom-Bot Square
0.083 
0.02 
0.08 
iRobot Roomba 790
0.047 
0.05 
0.17 
Infinuvo CleanMate QQ5
N/A 
0.02 
N/A 

Sawdust/sand mix (out of 1.25 oz)
(Longer bars indicate better performance)
Medium-pile carpet  
Short-pile carpet  
Hardwood floor  
Neato XV Signature Pro
0.42 
0.43 
0.92 
iRobot Roomba 790
0.3 
0.23 
1.12 
LG Hom-Bot Square
0.23 
0.27 
0.75 
Infinuvo CleanMate QQ5
0.15 
0.13 
0.07 

Let’s get this out of the way: the performance of the Infinuvo CleanMate QQ5 Plus is shockingly bad. As much as I was secretly rooting for the budget vacuum in the test group, I found that it fell short on every performance measurement. I often spent more time cleaning debris out of the QQ5’s rollers, and from the floor around it, than the QQ5 had spent cleaning the room.

With the QQ5, I set the timer for 10 minutes for all tests, which is as little time as it will allow. The other robot vacuums tested all ran in their default mode, which runs until their built-in sensors determine the space is clean. In the same test space, their run times ranged from as low as 4 minutes to as high as 20 minutes, although the Roomba in particular had big time swings from run to run.

In all of our debris tests, the Infinuvo QQ5 performed much worse than its companions. In some cases, it didn’t even pick up enough debris to weigh. It was never able to complete a full run picking up the washers and nuts without jamming and displaying an error message. It scattered far more rice than it picked up, ground the sand and sawdust down into the carpet or spread it around on the hardwood floor, and in the case of the pet hair, barely a clump landed in the dustbin.

Colin West McDonald/CNET

In our cliff test, the QQ5 came dangerously close to falling off our long, rectangular test table, to the point that it was dangling off the edge. It stopped itself in the nick of time. It had no trouble staying safe around our more typical test area at the top of a flight of stairs. The other robot vacuums navigated both the tabletop and stairwell expertly though, and never came close to going over the edge.

Among the few things the QQ5 Plus does get right is the sonic walls. These battery-powered walls emit a virtual barrier for the QQ5, allowing you to pen it into a particular space easily.

Service and support
The Infinuvo CleanMate QQ5 Plus includes a one-year product warranty and a six-month battery warranty. Metapo, Inifinuvo’s parent company, has a customer service/technical support page that includes the warranty registration, but not much more than the registration and FAQ. All of the other robot vacuums in this test group included generous and comprehensive service and support pages on the manufacturers’ Web sites.

Conclusion
The QQ5 is cheaper than the other robot vacuums we’ve tested so far. You might find a sub-$400 model that’s worth buying, but this one fails to perform the most basic of vacuuming functions. You’ll likely spend more time cleaning up after it than you’ll save by letting it try to clean your home.

What you'll pay

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Where to Buy

Infinuvo CleanMate QQ5

Part Number: QQ5

MSRP: $299.99

See manufacturer website for availability.

Quick Specifications See All

  • Cleaner Type robotic