Editors' note: In our original review, we incorrectly reported that the Sprint HTC Touch Pro2 does not support international 3G bands.
Sprint has really filled out its smartphone lineup quite nicely this summer, offering a little something for everyone. The Palm Pre brought a touch-screen smartphone to the masses; the BlackBerry Tour gave mobile professionals an international e-mail machine; and the soon-to-be-released HTC Hero will certainly please tech-savvy gadget lovers. And now, for power business users, there is the HTC Touch Pro2.
Like the T-Mobile version, the Sprint HTC Touch Pro2 features a gorgeous touch screen and one of the best QWERTY keyboards we've seen to date. It's also packed with features like HTC's Straight Talk Technology for conference call management, Wi-Fi, Bluetooth, and a 3.2-megapixel camera. However, Sprint offers a few more extras on its HTC Touch Pro2 than T-Mobile, such as its various entertainment services, and wait for it...a standard 3.5 millimeter audio jack. Sprint's globetrotting execs will also be pleased to know that it offers world-roaming capabilities. Unfortunately, your wallet will take a hit for all these premium features. The HTC Touch Pro2 costs $349.99 with a two-year contract and after a $100 mail-in rebate, which definitely hurts, but the powerful smartphone is one the best-equipped devices to meet the needs of the most demanding user.
Sprint's version of the HTC Touch Pro2 more closely resembles the unlocked model of the smartphone than T-Mobile's version, which is fine by us. The tapered edges give the smartphone a more streamlined and smoother look and the charcoal gray color is a classic and attractive choice. The Sprint Touch Pro2 is also actually just a hair shorter and lighter (4.56 inches tall by 2.33 inches wide by 0.68 inch thick and 6.3 ounces) than the T-Mobile Touch Pro2 as well, but overall, this is still a very bulky device.
The smartphone features a gorgeous and spacious tilting 3.6-inch WVGA touch screen. It displays 262,000 colors at 480x800 pixels so whether you're viewing Web pages, photos, or reading e-mails, it all looks good on the Touch Pro2's sharp screen. The touch-sensitive zoom bar below the display also makes it easy to zoom in and out of Web pages and photos.
There is a built-in accelerometer that automatically switches the screen orientation when you rotate the phone, but it only works in certain applications, such as the browser, photos, and e-mail. The accelerometer was fairly quick and didn't freeze up at any point during our testing period. Though we would have preferred a capacitive touch screen versus a resistive one, the Touch Pro2's was responsive overall. The one exception was when we were using the Sprint TV app and had a hard time scrolling through the various channels and program guides.
The Windows Mobile device is easy to navigate, however, thanks to HTC's TouchFlo 3D interface. Sprint added several more tabs to provide easy access to its services, including Sprint Navigation, Sprint Music, and Sprint TV, but you can also remove or add more tabs through the Settings menu. Below the display, you also have a few navigation controls, including Talk and End keys, a Start menu shortcut, and a back button.
The slide-out QWERTY keyboard is largely unchanged, with the exception of some relocated shortcut buttons. It's still a delight to use with its spacious layout and large buttons and remains one of the best keyboards we've used on a smartphone.
While there haven't been too many physical differences among the various versions HTC Touch Pro2, Sprint does offer something the others don't: a 3.5 millimeter headphone jack. Yes, finally! The jack is located on bottom of the device right next to the USB port/power connector, so you're now free to plug in your favorite pair of headphones or earbuds without the hassle of using an audio adapter. There are volume controls on the left side of the device, but if you feel like blasting your music or calls for all to hear, there are dual speakers on back along with a mute button. The camera is also located on back, while the microSD expansion and SIM card slots are behind the battery door.
Sprint packages the HTC Touch Pro2 with an AC adapter, a USB cable, a screen protector, a SIM card, an extra stylus, a software CD, and reference material. For more add-ons, please check our cell phone accessories, ringtones, and help page.