HP TouchSmart 620 3D review: HP TouchSmart 620 3D

Adobe Photoshop CS5 image-processing test (in seconds)
(Shorter bars indicate better performance)

Cinebench 11.5 (score)
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Rendering single CPU  

For general use, the TouchSmart 620 3D performs the way you'd expect given its components. Like every other all-in-one in its price range, the HP falls behind the more affordable Lenovo IdeaCentre B520 on every test. Still, if it's not the fastest all-in-one, or the best value, the TouchSmart 620 3D is at least capable enough to handle basic consumer applications and light-duty, consumer-oriented multimedia processing.

You can also get away with some gaming on this TouchSmart, 3D-enabled or otherwise. Estimate that you'll lose about half your frame rate when you play a game with the 3D effects turned on. Dirt 3 went from a non-3D frame rate of 34 frames per second (fps) down to a still-playable 19 fps when we turned 3D on.

This system can also handle more recent games in non-3D mode, like the demanding Battlefield 3, even at the display's native 1,920x1,080-pixel resolution. That game does not yet support stereoscopic 3D, so I can't speak objectively to its playability. I'll simply say that I wouldn't expect to dominate the leaderboards if you play Battlefield online at under 30 fps.

While the TouchSmart's performance is adequate for its specs (if not for its price), HP dropped the ball on this system's connectivity options. The lack of an HDMI input is the biggest sin, followed by the lesser evil of its omission of all other forms of video input or output. You do get a TV tuner and a pair of USB 3.0 ports, but for an all-in-one that's supposed to be the highlight of HP's desktop family, the thin selection of in ports suggests that HP is either tone-deaf to its competition or cutting costs at the expense of customer value.

Juice box
HP TouchSmart 620 3D Average watts per hour
Off (watts) 0.92
Sleep (watts) 2.72
Idle (watts) 50.6
Load (watts) 125.98
Raw (annual kWh) 215.94
Energy Star-compliant Yes
Annual operating cost (@$0.1135/kWh) $24.51

The HP's power costs line up with its relative performance, which is all I really ask. It will cost you approximately $2 a month to power this system.

HP includes a two-year parts and labor warranty with the TouchSmart 620, a welcome upgrade from the industry-standard one-year default plan. You also get 24-7 toll-free phone support and a variety of support resources available on HP's Web site, as well as on the system itself. Still, the absence of any real documentation or on-system support related to the 3D display stings.

Conclusion
Frustratingly beset by gaffes of omission and inattention, the TouchSmart 620 3D is a dud that I cannot recommend. The biggest issue is its lack of value. You can simply get a better 3D all-in-one from Lenovo for less. But even beyond its price tag and its spec sheet, you'll find that this system's overwrought software and subpar display get in the way of its highlight features. HP can, and should, do better.

Find out more about how we test desktop systems.

System configurations:

Apple iMac 21.5-inch
Apple OS X Snow Leopard 10.6.7; 2.5GHz Intel Core i5-2400; 4GB 1,333MHz DDR3 SDRAM; 512MB AMD Radeon HD 6750 graphics card; 500GB 7,200rpm hard drive

Dell Inspiron One 2320
Microsoft Windows 7 Home Premium 64-bit (SP1); 2.8GHz Intel Core i5-2400s; 8GB 1,333MHz DDR3 SDRAM; 1GB Nvidia GeForce 525M graphics card; 2TB 7,200rpm hard drive

HP TouchSmart 520
Microsoft Windows 7 Home Premium 64-bit (SP1); 2.5GHz Intel Core i7-2600s; 8GB 1,333MHz DDR3 SDRAM; 1GB AMD Radeon HD 6450A graphics card; 2TB 5,400rpm hard drive

HP TouchSmart 620 3D
Microsoft Windows 7 Home Premium 64-bit (SP1); 3.1GHz Intel Core i5 2400; 8GB 1,333MHz DDR3 SDRAM; 1GB AMD Radeon HD 6670A graphics card; 1.5TB 5,400rpm hard drive

Lenovo Idea Centre B520
Microsoft Windows 7 Home Premium 64-bit (SP1); 3.4GHz Intel Core i7-2600; 8GB 1,333MHz DDR3 SDRAM; 2GB Nvidia GeForce GT 555 graphics card; 2TB 7,200rpm hard drive

Samsung Series 7 All-In-One
Microsoft Windows 7 Home Premium 64-bit (SP1); 2.7GHz Intel Core i5-2390T; 8GB 1,333MHz DDR3 SDRAM; 64MB Intel HD Graphics 1000 embedded graphics; 1TB 7,200rpm hard drive

What you'll pay

Pricing is currently unavailable.

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Where to Buy

HP TouchSmart 620 3D

Part Number: CNET-TouchSmart-620-3D Released: Nov. 9, 2011

MSRP: $1,799.00

See manufacturer website for availability.

Quick Specifications See All

  • Release date Nov. 9, 2011
  • Video Memory 1 GB GDDR5 SDRAM
  • Graphics Processor AMD Radeon HD 7670A
  • CPU No CPU
  • Monitor Type LCD - 3D - Multi-Touch
About The Author

Rich Brown is an executive editor for CNET Reviews. He has worked as a technology journalist since 1994.