HP Photosmart C6380 All-in-One review: HP Photosmart C6380 All-in-One

Performance
We put the HP Photosmart C6380 up against some of the fastest all-in-one printers we've tested. While it's certainly not the fastest of the bunch, it held its ground and churned out prints at a competitive speed. It couldn't beat out the HP Photosmart Premium Fax all-in-one in printing out a page of text or graphics, but it did stomp the competition in our presentation test, rolling out 4.44 pages per minute compared with the Kodak ESP5's 2.21 pages per minute at the opposite end of the spectrum. All of the printers in the running printed a 3 inch by 5 inch photo at the same general rate, but the Epson Artisan 800 remains the leader at an impressive 2.82 color pages per minute.

Performance test (in pages per minute)
(Longer bars indicate better performance)
Photo speed (1 sheet)  
Color graphics speed  
Presentation speed  
Color text speed  
Canon Pixma MP970
1.61 
2.07 
2.59 
7.85 
HP Photosmart Premium Fax AIO
1.33 
3.85 
3.82 
7.57 
HP Photosmart C6380
1.77 
3.4 
4.44 
7.1 
Epson Artisan 800
2.82 
6.06 
6.6 
6.43 
Canon Pixma MP980
2.52 
2.9 
3.72 
5.75 
Kodak ESP5
1.37 
2.13 
2.21 
4.39 

Print quality is one of the only areas where the C6380 can use improvement. Although the output isn't the worst we've seen, it's not up to task with other all-in-ones we've tested from HP. The text prints were generally very good with a bit of stair stepping in smaller fonts, but graphics and photos were marred with a dull blue cast across the spectrum and visible without magnification. In addition, we saw significant graininess in large color blocks including portraits and shading. Overall, we're satisfied with the print quality of the C6380, and it's definitely fine for casual home users who want to print out snapshots and text, but dedicated photographers should seek out a more professional-oriented printer.

Service and support
HP backs the Photosmart Premium Fax all-in-one with its standard one-year warranty that includes 24-hour toll-free phone support with the option to upgrade to an additional two years of service for a small fee. In addition, HP offers an added Accidental Damage Protection and a Pick Up and Return program where an authorized courier will pick up your failed equipment and deliver it directly to an HP-designated repair facility. The HP Web site also features online classes, FAQs, driver downloads, troubleshooting tips, as well as a new shopping buddy that puts you in a chat room with a HP sales representative to answer your questions before you buy.

Find out more about how we test printers.

Editors' Top PicksSee All

  • Brother MFC-J470DW

    Starting at: $92.98
    4 stars

    The Brother MFC-J470DW delivers cloud printing from mobile devices, business-friendly...

  • Epson XP-420

    Starting at: $59.99
    4 stars

    The Epson Expression Home XP-420 inkjet printer takes all the cloud printing and wireless...

  • Samsung Xpress M2020W

    Starting at: $52.29
    4 stars

    If you're looking for a budget laser printer, the Samsung SL-M2020W should be your first...

  • Brother HL-L2360DW

    Starting at: $109.60
    4 stars

    The Brother HL-2369DW mono laser printer gets the job done with support for multiple platforms...

 

Discuss: HP Photosmart C6380 All-in-One

Conversation powered by Livefyre