Harmony SST-768 review: Harmony SST-768

  • 1
2.5 stars

CNET Editors' Rating

The Good Complete programming codes and preset macros available on Harmony's Web site; activity-based programming; scrollwheel navigation; compatible with Windows and Mac.

The Bad Not enough hard buttons; programming requires an Internet connection; some commands are buried in long menus; Web interface may frustrate some users.

The Bottom Line The SST-768's Web-based interface offers a streamlined solution to remote programming, but the control may be too limited for power users.

5.9 Overall
  • Design 5.0
  • Features 5.0
  • Performance 7.0

Editor's note: We have changed the rating in this review to reflect recent changes in our rating scale. Click here to find out more.

The SST-768's small size and simple layout belie its complexity. The programming process of the $300 control can be labyrinthine. Depending on your comfort with Harmony's unique Web-based interface, you'll either be utterly frustrated or find yourself with the most complete remote you've ever used.

The SST-768 is six inches long and comes in red, silver, or blue. It has the heft and the look of a candy bar-style cell phone. Along with the standard numeric keypad, channel selectors, and volume controls, there's a familiar transport pad that doubles as a five-way navigator for DVD menus, electronic programming guides, and other interfaces. The unique Help function gives you a hand in tracking down problems, and the Zap button activates a TV Guide-like program list. The titles appear with other information on the five-line backlit LCD, which is--against all logic--at the bottom of the remote. The Mode key and the jog wheel on the right-hand side complete the layout. The SST-768 takes four AAA batteries.

The tiny control can accommodate few buttons, so many must do double or triple duty, depending on what gear is active. On the other hand, all the keys are within easy reach of your thumb. An infrared blaster sits beside a mini USB jack on the remote's nose. The included USB cable connects the SST-768 to a Mac or Windows PC for communication with the Harmony Web site.

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