Gateway SX desktop review: Gateway SX desktop

One of the things I like most about slim-tower PCs is the versatility you get from their small design. Living-room PCs don't appeal to everyone, but the fact that this system is small enough to fit unobtrusively in a media cabinet lends it some intriguing possibilities. Its HDMI video output makes it a friendly companion to any current television or display, and its 802.11n wireless networking adapter will help you get the unit online with minimal cord clutter.

The Gateway doesn't have all the trappings of a purpose-built home theater PC. There's no TV tuner in this system, no Blu-ray drive, and no remote control. You can add all of those things post-purchase, of course. Even if you don't, the Gateway's 1TB hard drive will provide storage capacity for a reasonably large collection of video, image, and audio files to play directly through your home entertainment center. Another limitation here is that the Gateway only supports audio output via its HDMI port or via its 5.1 analog audio jacks. If you want 7.1 audio or digital audio output, you'll need to add a dedicated audio card.

Rather than expanding its audio output options, though, gamers would probably rather use the Gateway's 16x PCI Express slot to add a graphics card. The narrow chassis and 220-watt power supply will limit you to low-powered, half-height graphics cards, but for gamers, anything would be an improvement over the integrated Intel HD graphics chip. Other expansion options are limited. You can add two more memory sticks, but there's no room for a second internal hard drive.

Gateway's service and support policies fall in line with those of its competitors, but its online options still seem to be caught up in Acer's brand consolidation efforts. You get a one-year parts and labor warranty with the system, but phone-based tech support, according to Gateway's Web site, operates from 8:00 a.m. to 6:30 p.m. Bangkok time, Monday to Saturday (6 p.m. to 4:30 a.m. PT). Gateway's Web-based support is limited to driver downloads. A service program section seems to offer more help, but as of now it has only filler text for an assortment of service call centers.

Conclusion
With tablets getting so much attention these days, it's perhaps not surprising that the budget PC segment has become a bit stale. Still, plenty of people need PCs in this price range, and as long as you keep your expectations reasonable, and don't need much in the way of customer support, the Gateway SX2870-UR10P should satisfy most of your general computing demands, at a better price than competing budget PCs.

Performance testing for this review was conducted by CNET editor Joseph Kaminski. Find out more about how we test desktop systems.

System configurations

Acer Aspire AM3970-U5022
Windows 7 Home Premium (64-bit); 3,1GHz Intel Core i3-2100; 6GB 1,333MHz DDR3 SDRAM; 64MB (shared) Intel HD Graphics 2000 embedded graphics; 1TB 5,400rpm Western Digital hard drive

Dell Inspiron 620
Windows 7 Home Premium (64-bit); 3,1GHz Intel Core i5-2310; 6GB 1,333MHz DDR3 SDRAM; 1GB AMD Radeon HD 6450 graphics card; 1TB 7,200rpm Western Digital hard drive

Gateway SX2870-UR10P
Windows 7 Home Premium SP1 (64-bit); 3.3GHz Intel Core i3-2120; 6GB 1,333MHz DDR3 SDRAM; 64MB Intel HD Graphics 1000; 1TB 7,200rpm hard drive

HP Pavilion P7 1070T
Windows 7 Home Premium SP1 (64-bit); 3.1GHz Intel Core i3-2100; 8GB 1,066MHz DDR2 SDRAM; 64MB (shared) Intel HD Graphics 2000 integrated graphics; 1TB 7,200rpm Hitachi hard drive

HP Pavilion Slimline S5 1060
Windows 7 Home Premium SP1 (64-bit); 2.9GHz Intel Core i5-2130; 6GB 1,333MHz DDR3 SDRAM; 512MB AMD Radeon HD 6450; 1TB 7,200rpm Hitachi hard drive

Lenovo H320
Windows 7 Home Premium (64-bit); 3.2GHz Intel Core i5-650; 6GB 1,066MHZ DDR3 SDRAM; 512MB Nvidia GeForce 310; 640GB, 7,200rpm hard drive

What you'll pay

Pricing is currently unavailable.

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Where to Buy

Gateway SX2370-UR10P - A series A8-3820 2.5 GHz - 6 GB - 1 TB

Part Number: PT.GCRP2.003

MSRP: $499.00

See manufacturer website for availability.

Quick Specifications See All

  • Graphics Processor AMD Radeon HD 6550D
  • OS Provided Microsoft Windows 7 Home Premium 64-bit Edition
  • Installed Size 6 GB / 16 GB (max)
  • Monitor Type None.