EverNote (beta) review: EverNote (beta)

EverNote may not match the convenience of pen and paper, but its notes are far easier to browse. The SmartSearch box in the upper-right corner allows keyword searches, and you can search handwritten notes (such as those created with a stylus or mouse), which EverNoteÂ’s on-demand, built-in character-recognition technology automatically converts to text--not surprising, since the EverNote company has specialized in handwriting recognition for PDAs and tablets. We also liked the Time Band, a right-side column that makes it easy to jump to notes from a particular date.

The current version of EverNote isnÂ’t perfect, though. For example, EverNote doesnÂ’t have a spelling checker, nor can it record audio and video clips and embed them in notes.

EverNote provides free e-mail support via its Web site--quite generous considering that the program is free, too. Unfortunately, e-mail response time is quite slow; our queries went unanswered for at least a week. The company also provides an online forum where you can ask questions of other EverNote users. Phone support isn't available.


EverNote provides free e-mail support and includes a query form on its Web site. Response time is slow, however.

By comparison, Microsoft Office OneNote 2003 users get one free e-mail or phone query, after which they must shell out $35 per support request. Microsoft also has an online forum for OneNote users.

What you'll pay

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