ETrust PestPatrol review: ETrust PestPatrol

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CNET Editors' Rating

2.5 stars OK
  • Overall: 5.6
  • Setup and interface: 5.0
  • Features: 5.0
  • Performance: 6.0
  • Service and support: 7.0
Review Date:
Updated on:

The Good eTrust PestPatrol performs fast scans.

The Bad eTrust PestPatrol free trial requires a credit card number first; CA provides confusing documentation and expensive technical support for this app.

The Bottom Line eTrust PestPatrol offers fast spyware protection, but you can find better protection with Lavasoft Ad-aware.

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CA eTrust PestPatrol 5

CA eTrust PestPatrol 5 aggressively scans your PC system for spyware, Trojan horses, and many other software pests. With its easy-to-use interface and extensive configuration options, eTrust PestPatrol is an excellent spyware-protection choice for home or office. However, based on testing done by Download.com, CA eTrust PestPatrol 5 finished at the bottom of our list for removing known spyware, and it was dead last in overall performance. CA eTrust PestPatrol 5 costs $29.95, about what you'd pay for other antispyware apps. For small businesses, reduced-price packages of 5 and 10 copies are also available. The free 30-day demo is a full working version; however, you're asked to provide a lot of personal information, including a credit card number, to take this app for a spin. Privacy issues aside, CA also charges the most we've seen for antispyware live technical support--a whopping $49.95 per incident. That said, Lavasoft Ad-aware , which offers a fully functioning free version, remains our overall recommendation for best antispyware application.

Installation of CA eTrust PestPatrol 5 is a breeze: After downloading the 5.42MB file, just provide your name and e-mail address, and with a single click, eTrust PestPatrol starts scanning your system. As with most antispyware programs, you can select the individual directories you want to scan or choose to scan your entire drive. The eTrust PestPatrol interface is easy to navigate, and it provides clear and useful information about the pests it finds, including links back to details available on PestPatrol's Web site. For example, when eTrust PestPatrol found NavExcel on one of our test machines, it reported what the vendor claims the apps will do ("...provide Internet businesses a better way to market online..."), then categorized the reasons why eTrust PestPatrol recommends quarantine ("Search Hijacker, Adware").

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Where to Buy See all prices

CA eTrust PestPatrol AntiSpyware 5 Home Edition

Part Number: ETRPP50HEP01 Released: Dec 10, 2004
MSRP: $39.95 Low Price: $6.99 See all prices

Quick Specifications See All

  • Release date Dec 10, 2004
  • Category security applications
  • Compatibility PC