You have to be patient when printing "best quality" photos with the R320, but the output is quite good when printing on Epson's Premium Glossy paper. However, we saw visible banding--most likely due to a clogged nozzle--on a few images we printed using heavyweight matte paper. The dynamic range of the printer is limited, causing photos to come out a little flat, but overall, the color consistency from screen to printer is very good. It will take a few tries to balance the brightness and contrast settings of your monitor with the output of the printer, especially if you're using an LCD.
The R320 handles multiple copies of photos as well as multiple photo selections easily, so you will be able to print a set of photos without much fuss. The printer ink dries quickly and is resistant to humidity and water spillage, provided you use Epson's Premium paper.
As we mentioned, text and business graphic printing is slow, but it's of good quality. Straight text printing on plain paper is also good, but using the R320 to print out all your documents may not be the best option, given both the cost of ink cartridges and the speed issue.
(Longer bars indicate better performance)
|Photo speed||Text speed|
CNET Labs project leader Dong Van Ngo contributed to this section of the review.The R320 comes with great quick-reference guides and a thicker Printer Basics manual for those who really want to get to know their printer. In the Printer Basics manual, you'll also find numerous Mac and PC troubleshooting tips, a good reference for resolving print-quality issues. If you misplace your reference guides, you can always download a PDF version of the latest manual set from the Epson Web site. There you will also find updated driver and printer management software as well as an interactive troubleshooting guide. For non-Web-based support, you can call the company's automated system 24/7 via a toll-free number. For interaction with a live human, you can use one of several tech-support numbers (which are not toll-free) from 6 a.m. to 8 p.m. PT in the United States or from 6 a.m. to 6 p.m. PT in Canada. The printer comes with Epson's standard, one-year limited warranty, which includes the Epson Exchange Program.