Epson PictureMate review: Epson PictureMate

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CNET Editors' Rating

3 stars Good
  • Overall: 6.0
  • Design: 7.0
  • Features: 7.0
  • Performance: 5.0
  • Service and support: 7.0
Review Date:
Updated on:

The Good Economical; excellent print quality; connects directly to cameras, media cards, and external storage devices; compact; easy to operate; Mac and Windows compatible.

The Bad No color LCD for previewing or cropping images; AC-only operation; slow.

The Bottom Line This portable photo printer produces quality output, but we wish it ran on batteries. It could stand to be a lot faster, too.

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Review summary

With its convenient handle and lunchbox shape, the Epson PictureMate resembles a boombox without speakers, and it's almost as portable. You'll need to be near an electrical outlet to produce 4x6-inch prints on the spot, but you can leave your computer at home. Plug in your flash media, your camera, or your external drive, then select, crop, enhance, and print your images using the device's reference prints and LCD. Economical ink and paper refills bring per-print costs down to about 29 cents per picture. Even better, the PictureMate's output is truly sparkling. However, the PictureMate is slow, and we wish it had a battery pack for truly mobile printing.

Editor's note: We have changed the rating in this review to reflect recent changes in our rating scale. Click here to find out more.

Touted by Epson as a "personal photo lab," the solidly built, 5.5-pound, portable PictureMate is certainly designed for traveling. Tuck back the handle, plug in the AC adapter, fold down the rear 20-sheet feed tray and the front delivery tray, and you're ready to go. The roughly 10-by-6-by-6-inch device has three multipurpose slots that accept CompactFlash I and II, Microdrive, SmartMedia, Sony Memory Stick, Secure Digital, MultiMediaCard, and xD-Picture storage media. There are also USB and EXT/IF ports on the back for connecting external Zip, USB flash, or CD drives and printing from &siteid=7&edid=&lop=txt&destcat=ex&destUrl=http%3A%2F%2Fwww%2Ecipa%2Ejp%2Fenglish%2Fpictbridge%2F">PictBridge or USB Direct Print digital cameras. The Epson PictureMate also has an optional Bluetooth adapter that enables you to print from Bluetooth devices that support standard Bluetooth printing profiles such as PDAs or mobile phones.

The top-mounted controls include Print, Cancel, and Save Photo buttons and a 2-inch, monochrome LCD that displays easy-to-understand menus for selecting, enhancing, cropping, and printing images using a four-way control pad. A straight-through paper path ensures no-nonsense, no-bend printing with the sturdy Epson 4x6-inch photo stock. The Epson PictureMate lacks only two things to make it the perfect carry-anywhere picture machine: a battery-power option and a color LCD for previewing and selecting pictures. The similarly priced HP Photosmart 245 has the latter, while printers with a self-contained power source, such as the Canon CP-330, are typically much more expensive than the Epson. Since the PictureMate lacks a color LCD for previewing photos, you'll need to print out an index sheet and select from the numbered thumbnails when you're in standalone mode. In order to crop a shot, you'll have to print a reference template (which can be reused because the cropping areas don't change) and select from 18 suggested settings. If your digital camera supports DPOF (Digital Print Order Format) and has internal cropping and resizing features, it's probably a better idea to trim and select your pictures in the camera. Of course, when the PictureMate is connected to a computer, you can select and crop pictures there.

The printer comes with Epson's Film Factory, a versatile, album-style software package for Windows and Macintosh that lets you preview images, add text, and perform simple retouching, such as adjusting brightness and contrast, tweaking color, and removing red-eye. When you are printing from a computer, a progress gauge pops up on your screen and displays useful information such as the amount of ink remaining in the cartridge. The Epson PictureMate uses a single six-color ink cartridge to produce borderless or bordered water-, fingerprint-, and smudge-resistant prints that Epson claims will resist fading for 100 to 200 years. Our test prints were rich and brilliant, with solid blacks, saturated colors, and smooth, seamless gradients. We needed a 10X magnifier to detect extremely faint horizontal banding caused by the movement of the printhead. Images were adequately sharp and free of jaggies. Black-and-white prints had a suitably wide dynamic range, with dense blacks and pure whites without color casts.

It took 2.44 minutes to print a 4x6-inch photo, which is quite sluggish compared to other portable printers we've tested. The Canon CP-330 took 1.6 minutes to do the same job, and the Olympus P-10 cranked it out in 1.1 minutes. While it's certainly not a speed demon, the Epson PictureMate runs quietly and is very easy to set up and use. We did notice one performance quirk: when you swap out print cartridges, the PictureMate takes a few minutes to read the chip on the new cartridge before it starts printing.

CNET Labs project leader Dong Van Ngo contributed to this section of the review.

CNET Labs' photo printer performance  (Shorter bars indicate better performance)
Minutes per photo  
Olympus P-10
1.07 
Sony DPP-X50
1.54 
Canon CP-330
1.57 
Epson PictureMate
2.44 
Epson backs the PictureMate with a one-year warranty that includes the Epson Exchange Warranty for quick replacement of a defective printer. Automated technical support is available 24/7 through a toll-free number. You can talk to a human from 6 a.m. to 8 p.m. PT Monday through Friday and from 7 a.m. to 4 p.m. Saturdays, but it's a toll call. You can also find downloads, troubleshooting tips, and FAQs on Epson's Web site, or you can e-mail questions for a response within 24 hours.

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Where to Buy See all prices

Epson PictureMate

Part Number: C11C556001 Released: May 8, 2004
MSRP: $129.00 Low Price: $60.00 See all prices

Quick Specifications See All

  • Release date May 8, 2004
  • Interface USB
  • Connectivity Technology wired
  • Printer Type Compact photo printer - ink-jet - color
  • Max Resolution ( Color ) 5760 x 1440 dpi