Dell 1720 mono laser printer review: Dell 1720 mono laser printer

Features
The Dell 1720 mono laser printer family offers two models: the base model costs $200, while the 1720dn (which we tested) costs $300. The 1720dn includes built-in networking via Ethernet and a built-in duplexer for automatic double-sided prints. Both models feature a 366MHz processor. The 1720 ships with 16MB of RAM, while the 1720dn ships with 32MB. Both are upgradeable to 144MB and 160MB, respectively. Both models also include USB and parallel connectors. Dell offers an optional wireless printer adapter for printing wireless over your network.

Performance
The Dell 1720dn kept pace with the competition. It produced black text pages at a rate of 13.46 pages per minute (ppm). The slightly less expensive Lexmark E250dn was a bit slower, and the slightly more expensive Samsung ML-3051ND was a bit faster. The Dell beat both the Lexmark and the Samsung at graphics prints, though, churning them out at a rate of 21.59ppm. It produced PowerPoint prints at a rate of 11.79ppm.

CNET Labs' mono laser speed tests (pages per minute)
(Longer bars indicate better performance)
Black graphics  
Black text  
Samsung ML-3051ND
18.16 
19.2 
Dell 1720dn
21.59 
13.46 
Lexmark E250dn
20.95 
11.15 

The Dell 1720dn didn't disappoint with its print quality, either. Text was flawless, as it should be with mono laser printers. The mono graphics page was also sharp and detailed, though some cross-hatching marred the photo elements a bit. This flaw is not uncommon for laser printers, though. Overall, the print speeds and quality of the printer make it a great fit for small office or work group environments.

CNET Labs' mono laser quality
(Longer bars indicate better performance)
Black graphics  
Black text  
Lexmark E250dn
Excellent 
Excellent 
Dell 1720dn
Good 
Excellent 
Samsung ML-3051ND
Good 
Excellent 

Service and support
The standard warranty for the Dell 1720dn lasts one year, but you can upgrade it. Dell provides free, toll-free phone support 24-7, but it recommends trying the live online chat option first. For less urgent inquiries, you can e-mail Dell's support team or check out its user forums. Dell's Web site also has product-specific support in the form of online user guides, drivers, and software downloads, and a troubleshooting tool. You can find basic tips on common how-tos, as well, such as how to change the toner cartridge.

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Where to Buy See all prices

Dell 1720 mono laser printer

Part Number: 222-7676
Low Price: $399.00 See all prices

Quick Specifications See All

  • Interface Parallel
  • Connectivity Technology wired
  • Printer Type Workgroup printer - laser - monochrome
  • Max Speed 30 ppm
    30 ppm