The Dell 1720dn didn't disappoint with its print quality, either. Text was flawless, as it should be with mono laser printers. The mono graphics page was also sharp and detailed, though some cross-hatching marred the photo elements a bit. This flaw is not uncommon for laser printers, though. Overall, the print speeds and quality of the printer make it a great fit for small office or work group environments.
(Longer bars indicate better performance)
|Black graphics||Black text|
Service and support
The standard warranty for the Dell 1720dn lasts one year, but you can upgrade it. Dell provides free, toll-free phone support 24-7, but it recommends trying the live online chat option first. For less urgent inquiries, you can e-mail Dell's support team or check out its user forums. Dell's Web site also has product-specific support in the form of online user guides, drivers, and software downloads, and a troubleshooting tool. You can find basic tips on common how-tos, as well, such as how to change the toner cartridge.