The 1350cnw also includes Wi-Fi, which we rarely see in corporate-friendly laser printers since most are expected to use Ethernet for multiple users. Still, we approve of this addition and it's always convenient to have options.
The Dell 1350cnw isn't the fastest in our comparison speed tests in the chart below, but it performed consistently and competently with little deviation between each type of document. It printed an impressive 11.4 pages of plain black text pages per minute and scored similarly throughout. It's still not quite as fast as the OKI C3600n in terms of black text, color graphics, and printing a 10-page Powerpoint presentation, but you'll notice little difference between the two unless you're printing out a stack of pages. We also rarely see such consistent performance across all four speed tests, and the Dell performed nearly as quickly when printing color text pages as it did for a full page of color graphics.
(Longer bars indicate better performance)
|Color graphics||Presentation||Color text speed||Black text|
Compared with other color laser printers, the Dell 1350cnw got an excellent rating in grayscale text and graphics as well as full-color graphics documents. Smaller fonts that would normally appear illegible printed by cheaper models appear dark and crisp using the Dell; monochromatic graphics illustrate the same attention to detail, with smooth gradients and adequate depth in portraits and photographs--we should note that the best-quality color laser won't deliver the level of detail you would get from a five-cartridge inkjet printer, but the 1350cnw still satisfied our expectations and we'd certainly recommend the output quality for professional handouts.
Service and support
The standard warranty for the Dell 1350cnw lasts one year, but you can upgrade it to up to four additional years. Dell provides free, toll-free phone support 24-7, but it recommends trying the live online chat option first. For less urgent inquiries, you can e-mail Dell's support team or check out its user forums. Dell's Web site also has product-specific support in the form of online user guides, drivers and software downloads, and a troubleshooting tool.
Find out more about how we test printers.