D-Link Boxee Box review: D-Link Boxee Box

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CNET Editors' Rating

3 stars Good
  • Overall: 6.3
  • Design: 6.0
  • Features: 6.0
  • Performance: 7.0

Average User Rating

2.5 stars 4 user reviews
Review Date:
Updated on:

The Good Attractive user interface; two-sided RF remote includes a QWERTY keyboard; quirky cubelike design; built-in browser that can play Flash video; apps currently include Pandora and MLB.TV; extensive codec support for local content.

The Bad Basic apps like Netflix, Vudu, and Hulu Plus are promised soon, but not available yet; content holders like Hulu are blocking Boxee's browser; double-sided remote has an assortment of usability issues; Boxee's online TV show data is frequently outdated and incomplete; virtually no popular movies available; unorthodox design may not fit in small home theater cabinets; can't be controlled by standard IR universal remote; can't connect to older, non-HDMI TVs.

The Bottom Line The Boxee Box by D-Link has some innovative design choices and a promising user interface, but mainstream content is mostly missing in action until future firmware updates are available.

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Editors' note: This is an abridged review of the Boxee Box, as much of its functionality, including Netflix, Vudu, and Hulu Plus, is promised in future firmware updates. We'll re-evaluate the Boxee Box by D-Link after those updates have been added (at which time the rating may change).

Boxee got a head start on the Internet TV revolution, with many users becoming familiar with the open-source media-streaming platform because it was an easy way to add functionality to their first-gen Apple TVs (albeit through an unauthorized hack). But despite that head start, the finally released Boxee Box by D-Link is already playing catch-up in a product category crowded by Apple TV, Google TV, Roku, connected Blu-ray players, and game consoles.

Though it has an attractive user interface and supports playback of almost any kind of digital media file, it currently lacks popular streaming-media services like Netflix, Hulu Plus, and Vudu--all of which Boxee says are coming soon. Boxee also does a decent job of trying to collate all of the free video content available online, but the information is often outdated or inaccurate. There's no doubt that the Boxee Box has potential, and the company is promising many of the updates before the end of the year, but until then, buyers should hold off until Boxee catches up with the competition.

The Boxee Box's box
The Boxee Box's exterior design is like no other home theater gadget we've seen. It's designed to look like a cube, but one of the corners is chopped off, so it gives the impression that it's sinking into your TV cabinet. Its glowing green Boxee logo and sharp, protruding edges give it a geek-chic charm that's great for those who like to show off their tech, but those same qualities will make it appear garish to those who want their tech to blend in. There's no denying that it's eye-catching (you'll get a lot of "What is that?"), but its relatively tall height (4.6 inches) and "unstackability" make it less practical for cramped home theater spaces.

The ports are located around back, including HDMI, and analog and optical digital audio outputs. (There are no analog video outputs for those with older TVs.) Two USB ports are available on the back, too, for connecting a portable hard drive full of content. There's an Ethernet port, but also built-in 802.11N Wi-Fi, so you won't need Ethernet connectivity in your living room.

Double-sided remote
The included remote feels almost as convention-breaking as the Boxee's cubelike cabinet. Though the front side is pretty standard, with a directional pad, play/pause button, and a menu button, the back has a full QWERTY keyboard, to take the tedium out of entering search phrases onscreen.

Boxee Box's remote
The two-sided remote is a great idea, but it has some drawbacks.

The remote design seems genius at first, but it loses a lot of its luster in real-world use. All but one of the keyboard buttons are the same size and aligned in a grid, which means critical buttons like Enter, Menu, and Delete aren't easy to see at a glance. The lettering on the keyboard buttons is also a relatively dark shade of gray, which makes it difficult to see a darkened home theater. Backlighting would be great, but glow-in-the-dark or even just white lettering would make a big difference.

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Where to Buy See all prices

D-Link Boxee Box

Part Number: DSM-380 Released: Nov 10, 2010
MSRP: $229.99 Low Price: $247.38 See all prices

Quick Specifications See All

  • Release date Nov 10, 2010
  • Connectivity Protocols IEEE 802.11n
  • Type Remote control
  • Functionality Internet video playback
  • Digital Audio Format Dolby Digital output
  • Output Mode stereo
  • Type Digital multimedia receiver