In addition to a printed manual and setup sheet, the projector comes with an electronic version of the manual on CD. BenQ provides an excellent three-year warranty that includes a replacement unit during the first year (if necessary), though the warranty is void if you use the projector for more than 2,920 hours in any year. Like the others, the lamp assembly is covered for only 90 days or 500 hours of use. BenQ's Web site offers manuals, a knowledge base of known issues, a few general FAQs, and an e-mail link. For more-personal support, BenQ offers a 24-hour, toll-free help-desk phone line for the life of the product.