2014 Jeep Grand Cherokee review: Tech and luxury combine for a superlative SUV

Garmin offers typical destination options, such as address input and a points-of-interest database. The Grand Cherokee's voice command also let me enter an address as a single string, instead of breaking it down into single components. But the real bonus, something showing that the Grand Cherokee is embracing tech, is that Jeep includes Bing for local search on the app screen.

Bing includes its own voice command function and an onscreen keyboard for entering search terms.

While I could select any of the search results and have the address entered as a destination for the navigation system, Jeep should give drivers access to Bing from the destination screen. It does not make sense to bury it on the apps screen.

2014 Jeep Grand Cherokee
Jeep integrates Bing local search into the cabin electronics, making it easy to find nearby businesses of any type. Josh Miller/CNET

Jeep also puts Sirius Travel Link in the apps area, which shows weather, fuel prices, movie times, and sports scores. More intriguing, there is a slot on the apps screen for a Uconnect app store. Although I found few offerings currently, it has the potential for a great deal of expansion.

The only problem I found with the Grand Cherokee's touch-screen interface is that it could be a little sluggish. It was not as bad as some of the slower systems out there, but it was not as fast as a newer tablet or smartphone. Its reaction times were similar to those of a Kindle Paperwhite .

Speaker load
Further showing itself to be one of the more advanced systems on the market, the Grand Cherokee's voice command also let me request music by name from an iPhone cabled to the car's USB port.

Next to the USB port sat an SD card slot as another audio source. The stereo also offered Bluetooth audio streaming, HD Radio, and satellite radio. The interface for each source looked good, even showing album art in some cases, and proved easy to use. Missing were such online audio sources as Pandora or Spotify, although the Uconnect app store suggests that these may show up at a later date.

Music plays through a very nice Harman Kardon audio system, at least with the Summit trim. The specs said the system boasted 20 speakers, including a subwoofer and center, but I could not find all of them. However, the 825-watt amp left a good impression in my ears.

Set to default equalization levels, the system leaned toward bass, which I enjoyed. The sub exerted a palpable force through the car, so that I felt as well as heard the music. However, it did not shake the door panels or cause other unfortunate noise. It also did a fine job with mid- and high ranges, delivering a full, textured sound. I would not put this system up there with the highest-level audiophile systems, but it was quite good, and far from what one might expect from a Jeep.

As if that amount of cabin tech were not enough, Jeep includes a number of driver assistance features to smooth out long road trips. The Grand Cherokee Summit featured adaptive cruise control and a blind-spot monitor, the latter very useful considering the high-riding position, which can obscure smaller cars to either side.

What seemed a little strange is that Jeep includes one button that engages normal cruise control, and another that engages the adaptive cruise control. Choice is usually good, but the two-button arrangement is unnecessary. Jeep makes use of the LCD speedometer to show a representation of the currently set following distance, which I could adjust using buttons on the steering wheel.

2014 Jeep Grand Cherokee
The LCD speedometer makes it easy for Jeep to display different information, such as this adaptive cruise control graphic. Josh Miller/CNET

The adaptive cruise control did a good job of smoothly adjusting to the changing speeds of cars ahead. While following a line of cars heading toward a stoplight, I kept my foot off the brake to see what the Grand Cherokee would do. As the cars slowed to a halt, the Grand Cherokee braked until it got down to about 25 mph, at which time it sounded off a warning telling me that I should take over control. I believe this system would be technically capable of bringing the Grand Cherokee to a full stop, but Jeep probably does not want to deal with the liability.

The Grand Cherokee also had a backup camera, which proved surprisingly devoid of features. It lacked both trajectory and distance lines, either of which might come in hand given the limited rear visibility. A surround camera system would also have been nice for both maneuvering around boulders and parking lots.

Trail drive
And speaking of boulders, the Grand Cherokee performed very well on a trail drive, especially considering its stock Goodyear Fortera HL All-Season rubber. At a Jeep-sponsored event , I drove the 2011 Grand Cherokee along a technical course, where it performed admirably. I do not believe this update loses anything in that regard.

2014 Jeep Grand Cherokee
The Grand Cherokee prepares for a descent down a California mountain trail. Wayne Cunningham/CNET

The trail I drove in this car afforded me the opportunity to see how it handled a rocky, moderate descent and climb. Putting it into its 4WD Low setting required shifting to Neutral, then its automatic Hill Descent control let me keep my foot off the brake and concentrate on steering. The Grand Cherokee's systems automatically compensated for wheel slip and kept the vehicle in control.

The Selec-Terrain control offers settings for snow, sand, mud, and rock, although that last only worked when I also engaged 4WD Low. Most of the time, even on a dirt road, I left it in Auto, which automatically adjusted torque and other settings depending on what its sensors told it.

Excellence improved
Jeep did an excellent job with the 2014 Grand Cherokee, improving it many ways without messing anything up. I particularly like that the touch-screen interface for the cabin tech works so well, yet is so simple. Other automakers could really take a lesson from Jeep in this regard.

There are a few minor issues I found with the Grand Cherokee. First, that touch screen could be just a little snappier in its reaction times. The two buttons for cruise control seemed unnecessary, and added to button clutter. Likewise, one button on the steering wheel activates voice command for navigation and audio, while another activates the hands-free phone system. I would normally cite something like that as a larger problem, but Jeep keeps the buttons compact and close together, with well-differentiated icons.

One odd glitch I noticed was that the vehicle had a tendency to stay in night mode, dimming the LCDs, after I drove through a tunnel or shady spot in the road. That became a little annoying, but was quickly addressed by taking the headlights out of automatic mode.

I would also like to see a direct-injection system on this engine, increasing its efficiency, but the diesel engine option makes for a reasonable answer.

Given that the 2014 Grand Cherokee offers a great amount of comfort for road trips, a nice luxury interior, modern and useful cabin electronics that include apps, and real off-road capability, I would say most of the issues I found were easily outweighed by all the goodness.

Tech specs
Model 2014 Jeep Grand Cherokee
Trim Summit 4WD
Power train 3.6-liter V-6 engine, eight-speed automatic transmission
EPA fuel economy 17 mpg city/24 mpg highway
Observed fuel economy 20.1 mpg
Navigation Standard flash-memory-based with traffic data
Bluetooth phone support Standard with contact list integration
Digital audio sources Bluetooth streaming, USB drive, iOS integration, SD card, satellite radio, HD Radio
Audio system Harman Kardon 825-watt 20-speaker system
Driver aids Adaptive cruise control, blind-spot monitor, rearview camera
Base price $50,995
Price as tested $51,990

What you'll pay

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Where to Buy

2014 Jeep Grand Cherokee

Part Number: 200459652

MSRP: $28,795.00

See manufacturer website for availability.

Quick Specifications See All

  • Trim levels Laredo
  • Body style SUV
  • Available Engine Gas
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