2014 Buick Enclave Premium AWD review: Biggest Buick gets updated, still feels sort of old

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CNET Editors' Rating

3 stars Good
  • Overall: 6.4
  • Cabin tech: 7.0
  • Performance tech: 6.0
  • Design: 6.0
Review Date:
Updated on:

The Good The 2014 Buick Enclave AWD Premium's QuietTuning silences the cabin. The Premium trim level includes a respectable level of safety and tech amenities. Optional IntelliLink infotainment rolls an array of digital audio sources and smartphone app and integration.

The Bad The touch screen requires too much pressure to respond and the capacitive buttons surrounding it are inconsistent. The greater cabin materials feel more economy car than luxury ride.

The Bottom Line The smooth and quiet Buick Enclave Premium is well equipped with new tech and safety features, but doesn't feel as luxurious as its price tag indicates.

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With space for six or seven passengers, a whisper-quiet cabin, a respectable load of safety tech, and an available rear-seat entertainment, the 2014 Buick Enclave AWD Premium seems like it would be a nice minivan alternative for moms and dads. However, the presence of the tri-shield Buick badge places it firmly in many prospective owners' minds as more of a grandma and grandpa kind of ride.

The automaker has been making great strides to update its image and appear more youthful with a string of sporty sedans with greatly improved tech. Has any of this young DNA seeped into the big crossover? We hopped behind the wheel of the Enclave to figure out just how "old" this crossover really is.

IntelliLink tech package
At the center of dashboard (and at the center of the Buick's dashboard tech) is a 6.5-inch color touch screen surrounded by capacitive buttons and powered by the IntelliLink infotainment system. This system offers a similar level of app integration that you'll find in the Chevrolet MyLink system. That means that you'll be able to command the Pandora, Stitcher, and Slacker apps on your smartphone via the touch screen interface, with access to your custom stations, podcasts, and more.

2014 Buick Enclave
The Enclave has a new look and new tech. Antuan Goodwin/CNET

IntelliLink also gives the driver control over the AM/FM radio with HD Radio decoding and the SiriusXM satellite radio which provides NavTraffic and NavWeather updates to the HDD-based navigation system. Navigation is pretty good, but far from the best looking system in its class. I liked that the auto-complete of the address and POI input was fairly snappy and that the directions were clear and easy to follow, but found myself annoyed by the lack of responsiveness of the system.

The resistive-technology touch screen simply was not very responsive to my touches and required a significant and deliberate effort to register a touch. I have grown accustomed to dealing with capacitive screens like the ones you'll find on smartphones and tablets (and I'm assuming you have, as well), so this meant that I would often have to redo most of my inputs once I'd realized that the Buick simply hadn't felt my touch, a frustration that usually resulted in me angrily punching at the screen with my fingertip.

On the other hand, the banks of capacitive buttons that surround the screen require an inconsistent amount of effort; sometimes the lightest touch will trigger them and at other times you'll need to push much harder. Adding to the inconsistency, while the touch screen works with gloves, these capacitive buttons -- which serve as shortcuts to the home screen, the audio source, navigation and destination input, and track skip controls -- do not.

A Bluetooth wireless connection provides hands-free calling, audio streaming with metadata and controls, and text message access. When you receive a text on a compatible phone, the Enclave's infotainment system can intercept the message and, if you are parked, display it on the screen or, if you're driving, read it aloud over the audio system. Drivers can then fire off a canned response such as Yes, No, or I'll call you back with just two touchscreen taps.

IntelliLink
The IntelliLink infotainment system is well-featured, but its screen is a bit small and unresponsive. Antuan Goodwin/CNET

Rounding out the list of digital audio sources is an in-dash CD/DVD player and one of the most oddly-placed and difficult to reach USB ports that I've found in a car. Plugging a mass-storage or an iPod device into the single USB port hidden in a cubby hole atop the dashboard gives the IntelliLink system command of MP3 media stored therein. There are also a pair of USB ports on the back of the center console, accessible to rear passengers, but these charging-only ports are not connected to the infotainment system.

Audio reaches your ear via the Premium Enclave's premium 10-speaker Bose audio system.

Updated safety tech
The 2014 Enclave gains new Forward Collision Alert and Lane Departure Warning systems, which join the blind spot monitoring, rear camera with dynamic trajectory guidelines and pedestrian detection, and rear cross-traffic alert. All of these camera and sonar-based systems come standard on the Premium Enclave, but may be optional on lesser trim levels.

These systems can help the driver by alerting them to potential collisions, whether from rear-ending a lead vehicle, from drifting into another lane of traffic, or from backing into other vehicles or pedestrians in a parking lot. Most of these alerts manifest themselves as audible alerts and beeps, but the Forward Collision Alert system will also flash a bank of bright red LEDs at the base of the windshield to more quickly grab the driver's attention. The cross-traffic alert system also will display warning iconography on the rear camera's display, indicating the direction of the approaching vehicle, in addition to sounding its alarm.

However, the Enclave lacks the most advanced intervention technologies -- such as lane-keeping assistance, adaptive cruise control, or forward collision pre-braking -- so the Enclave can't step in to aid in preventing an accident. You'll need to rely on your driver reflexes, reactive safety systems, and the StabiliTrack traction control system.

Buick
A forward-facing camera at the top of the windshield powers the forward-collision and lane departure alerts. Antuan Goodwin/CNET

Performance and economy
Lift the hood and you'll hear the 3.6-liter direct-injected V-6 ticking away as its injectors fire off with each ignition. This engine is rated at 288 horsepower and 270 lb-ft of torque.

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Where to Buy

2014 Buick Enclave AWD Premium

Part Number: 200474992

MSRP: $48,315.00

See manufacturer website for availability.

Quick Specifications See All

  • Trim levels Premium
  • Body style SUV
  • Available Engine Gas
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