Week in review: Data loss disasters
Microsoft grapples with a Sidekick headache, but Facebook and Apple have their own data pains. Also: Google and Intel earnings impress.
A massive data outage for Sidekick handheld users has become a massive PR headache for Microsoft and carrier T-Mobile.
A massive data outage in Microsoft's Danger unit left many T-Mobile Sidekick users without access to their calendar, address book, and other key data. However, things got even worse as Microsoft said in a statement that data not recovered thus far. Microsoft and T-Mobile have not said how many of the roughly 800,000 Sidekick customers have lost data.
T-Mobile USA has, at least temporarily,as the company continues to investigate the recent problems.
T-Mobile later said that it. Those who do suffer permanent data loss will get a $100 "customer appreciation card" good toward T-Mobile service or products.
Microsoft wasn't alone in suffering high-profile data headaches:
A downed Facebook database left a small but vocal percentage of its userbase without access to the social network for as long as 10 days.
The company says it is aware of a problem related to guest account log-ins that "occurs only in extremely rare cases," and it does not yet have a fix for it.
Service was disrupted for a better portion of a day on some of Google's Postini e-mail security service, with customers reporting significant delays in e-mail delivery.
The search giant isn't growing as strongly as it was a year ago, but it beats revenue expectations amid signs the ad economy is getting stronger, and CEO Eric Schmidt says he believes the worst is over.
The chipmaker's third-quarter revenue comes in at $9.4 billion, beating analysts' expectations, which hovered at just more than $9 billion.
Microsoft stitches up a pair of Windows 7 holes, along with fixing up zero-day flaws in SMB and IIS offerings.
The new operating system should be able to make better use of modern multicore chips--in part through changes to adapt Windows to big servers.
George Soros will invest $1 billion on clean-energy technology, and he plans to provide $10 million a year over the next 10 years for the newly created Climate Policy Initiative.
Online retailer upgrades its shipping options in time for the holiday season, also expanding its Saturday delivery options. Pricing may benefit Prime subscribers most.
Also of note