Verizon Wireless and I are back to being best friends

Most companies don't intend to treat you like a jerk but sometimes it happens.

I got a call yesterday morning from the manager at the Verizon store where I had a not great experience last week. I am happy to say that me and VZW are back to being BFF.

All he really knew was that the call center had told him that I had a very negative experience in the store and he called me personally to ask what happened. This is the kind of customer service that I have always seen from Verizon and I appreciate the effort that they made.

As a side note for all you commenters, I am not getting anything for free, nor am I getting anything for this post.

Featured Video
6
This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.

Everything you can expect at Apple's Sept. 9th event

Apple is expected to throw the kitchen sink at us with new iPhones, iPads, a new Apple TV and MacBooks. We'll breakdown what you can expect to see.

by Brian Tong