Verizon vows to correct Galaxy Nexus signal problems

Early reports of signal issues haven't fallen upon deaf ears. Verizon has promised a forthcoming fix.

The Verge

If you're one of the new owners of a Samsung Galaxy Nexus who's experiencing wobbly signal strength on Verizon, a reprieve is on the way.

This article was originally published December 19, 2011, and updated on December 21, 2011.

The carrier, in a tweet, promised phone owner Jack Doyle that Verizon is looking into and actively developing a fix for issues with signal inconsistencies that are keeping his phone--and others--from performing as promised.

Verizon told Computer World that the software upgrade is no more than a change to the signal strength indicator, the icon displaying the number of "bars" at the top of the phone.

While it's definitely one solution, it's doubtful that a cosmetic change will placate affected Galaxy Nexus users who may see this change as skin-deep.

Verizon spokeswoman Brenda Raney wrote in an e-mail that "there is no issue with the performance of the device."

Adjusting the signal strength icon was also Apple's tactic for calming similar discord on the original iPhone 4.

We haven't experienced problems with 4G LTE signal or dropped calls in our tests in San Francisco, and in fact, 4G LTE has been consistently good. Still, Verizon's acknowledgment through its official Twitter support account brings new owners confirmation that a fix is on the way (we just don't know when).

Verizon released the Samsung Galaxy Nexus last Thursday for $300. The smartphone is the first in the U.S. to ship with the Android 4.0 operating system, known as Ice Cream Sandwich .

(Via The Verge)

 

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