Verizon: Land-line, cable repairs could take two weeks

The company said that timeframe for restoring telephone, cable and Internet service is a "worst-case scenario" and emphasizes that it's making progress.

Manhattan's FDR drive was eerily deserted following Hurricane Sandy. The road was under water during the full brunt of the storm, and large puddles remained Tuesday. Shara Tibken/CNET

Verizon warned that some homes may not get service for another two weeks as the company scrambles to get Internet, phone, and television up and running for customers devastated by Hurricane Sandy.

Verizon

A company representative warned that the two-week figure represents a "worst-case scenario," and that some customers may get service back up in a few days. On Thursday, it was still working to pump water out of its central offices, according to Reuters.

The service outage isn't related to Verizon's wireless arm, which has held up relatively well in the aftermath of the storm.

Sandy wreaked havoc on the East Coast, flooding some towns, and leaving many without power. Large chunks of Manhattan are still in the dark and the subway system remains closed.

Verizon, based in New York, was particularly hard hit. The company, which provides Internet, phone, and television service through its landline infrastructure, has been working to restore service. It warned in a filing with the Securities and Exchange Commission that it expects Sandy to have a significant impact on fourth-quarter results.

The company said it isn't yet possible to estimate the exact impact that the storm will have on its financial results.

A representative from Verizon said that the company was making progress with the repairs. There are 6,000 technicians working in the New York and New Jersey areas, and the representative said that more workers will be added as soon as the other states finish their own restoration efforts.

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About the author

Roger Cheng is the executive editor in charge of breaking news for CNET News. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade. He's a devoted Trojan alum and Los Angeles Lakers fan.

 

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