Verizon gets top marks in call quality
J.D. Power puts Verizon Wireless at top of list in survey of cell phone call quality, with fewer dropped calls, failed connections, and late or failed text and voice messages.
Another day, another cell phone study from J.D. Power and Associates. This time, it's not customer service--
Just like
In the Western region, Verizon tied with Alltel and T-Mobile (in its press release, Verizon identified T-Mobile only as "one other carrier"--meow). T-Mobile performed well in reducing the number of problems with echoes and distortion, and Alltel performed well in limiting the number of late or failed messages.
So what do you think? Does Verizon deserve its award?