Verizon fixes latest network outage

For the third time this month, the carrier claiming the most reliable wireless network has been forced to resolve an outage affecting its cellular data customers.

Screenshot by Lance Whitney/CNET

Verizon has had a busy month repairing network glitches.

The carrier confirmed early this morning via Twitter that it has resolved the latest outage, which hit many of its cellular data customers yesterday.

In tweeting the news, Verizon Wireless said that the 4G LTE issue was resolved overnight. 3G connectivity, as well as calling and texting, had been unaffected, the company added.

This latest incident marked the third time this month that Verizon customers across the country have bumped into a network data outage.

On December 7, many Verizon 4G LTE customers reported a loss of data service , though some 3G users also said they were affected. A second outage occurred last week, also hitting data customers across the U.S.

In all three circumstances, users reported issues connecting to both 4G and 3G networks, however, Verizon has insisted that 3G data access has been unaffected.

Either way, the outages have certainly tested Verizon's claims of having the most reliable wireless network. Other than acknowledging the incidents and their resolutions through brief statements, the company has been mum as to the cause of the persistent problem.

Roger Entner, founder of the market research firm Recon Analytics, recently told CNET that some growing pains are to be expected as more people hop onto Verizon's LTE network. But since most of the outages have started in the middle of the night, Entner believes they're being caused by upgrades and patches to the network. As such, one single glitch can cascade to affect multiple regions of the entire country.

About the author

Journalist, software trainer, and Web developer Lance Whitney writes columns and reviews for CNET, Computer Shopper, Microsoft TechNet, and other technology sites. His first book, "Windows 8 Five Minutes at a Time," was published by Wiley & Sons in November 2012.

 

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