It's doesn't take too long to fly from New Haven to Cincinnati. But in that short time, student Jesse Maiman's precious, beautiful, indispensable Xbox disappeared from his luggage.
This was no ordinary Xbox. It had a very specialized hard drive and components. Which Mr. Maiman believes are worth $1000.
So you might be wondering why Mr. Maiman is suing US Airways for $1million. Actually, you're probably not wondering. You already know that the loss of an Xbox is akin to losing one's child, one's lover and a couple of vital organs all in one devastating moment. This is distress at its most emotional.
When he discovered the Xbox was gone, he immediately went to talk to US Airways. He told the Cincinnati Enquirer that he was given "an unconscionable runaround."
Yes, he used the word 'unconscionable'. Yes, he's studying at Yale. But please do not let yourself be prejudiced just because of that. Mr. Maiman is a trueblood, blue blood gamer and imaginarian: "That thing was my DVD player."
They do, indeed, have a film studies course at Yale. And one can surmise from his passion that Mr. Maiman, a junior film studies major, may, one day, direct "Underworld: The Fall of the Lying, Cheating, Smug, Heartless, Customer Service Reps at US Airways."
US Airways has shown the depth of its concern. A spokesperson put a large personal spoke into Mr. Maiman's heartfelt claim: "There are federal loss limits applicable to all airlines on their liability for lost luggage and belongings, which are currently set at $3,300 per bag."
Perhaps some of you might wonder whether Mr. Maiman was carelessly optimistic in putting his precious Xbox and specialized components into his checked luggage. And not just because a US Airways plane has been known to land in water.
The spokesperson was, indeed, armed with another personal spoke: "Our publicly available baggage policies specifically exclude liability for electronics checked in luggage."
One can only hope Mr. Maiman has a stunningly spokesperson-deflating lawyer. I understand there are some good ones who went to Harvard.