Troubleshooting Virex 7.2: eUpdate solution

We previously reported several problems with the newly released Virex 7.2, which is included with Apple's .mac. The quirks include:

• password prompts for the .Mac username and password
• errors that say that it cannot connect to the server
• errors that there is not enough space to save the file

Now MacFixIt reader Darrell Fulwilder offers a step-by-step solution that has already worked for a number of readers. (NOTE: Keep this information visible on your screen once you have Virex opened, as you cannot paste in the Virex preference fields.):

1. Open Virex.
2. Go to the Preferences pane.
3. Check "Customize my eUpdate server settings", click the "Server Settings"
4. button.
5. Enter the information as follows:

• type: FTP
• Server URL: ftp.nai.com
• Port: leave blank
• username: anonymous
• password: leave blank
• account: leave blank
• directory: /virusdefs/mac/virex7/

Finally, click "OK" where applicable to return to the application. eUpdate should work properly.

Feedback on this issue? Drop us a line at late-breakers@macfixit.com.

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