Trouble uploading pictures from iPhone/iPod touch to MobileMe Gallery

Some users of Apple's syncing solution, MobileMe, may find that they have difficulty uploading pictures from their iPhone or iPod touch to their MobileMe Gallery, an issue that appears to be related to usernames.

Edited by Joe Aimonetti

Some users of Apple's syncing solution, MobileMe, may find that they have difficulty uploading pictures from their iPhone or iPod touch to their MobileMe Gallery, an issue that appears to be related to usernames.

If you are experiencing issues when trying to publish a picture from your iPhone or iPod touch to your MobileMe Gallery, your problems could be caused by a bug in username recognition on your device.

This Apple KB Article outlines the issues. In summary, these issues can occur if your MobileMe username is mixed case (i.e., UserName, or USERname). When setting up MobileMe on your iPhone or iPod touch, simply enter your username as all lowercase letters.

You can check your username by navigating (on your iPhone or iPod touch) to:

Settings > Mail, Contacts, Calendars > your MobileMe account > Account Info
If you have any uppercase letters, do the following:
    1. Plug in your iPhone or iPod touch to your computer and sync.
    2. Once synced, return to your Account Info on your iPhone/iPod touch.
    3. Tap the "Delete Account" button and verify that you would like to delete it.
    4. Choose to Add Account, and setup your MobileMe using all lowercase letters.
You can also contact MobileMe Support if you continue to have issues.

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Resources
  • Apple KB Article
  • MobileMe Support
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