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The best place to work in America? Why, Airbnb

Technically Incorrect: Glassdoor releases its Employees Choice Awards and tech companies dominate.

Chris Matyszczyk
2 min read

Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives.


Humility and passion, apparently.

Airbnb

Remember that misguided ad campaign that tried to tell San Francisco how to spend the taxes Airbnb pays to the city -- the one that Airbnb took down and apologized for?

It really didn't bother the employees too much. They know that their bosses are truly lovely and that working there is glorious.

This is the conclusion one draws from the news that the modern sharing-your-abode company is the best place to work in America.

This, at least, is the view of those who post to whine-about-your-bosses site Glassdoor, which on Tuesday published its Employee Choice Awards for 2016.

In Glassdoor's words: "Winners are determined by the people who know these companies best -- their employees."

Airbnb's citation includes the positives of wonderful management and immense flexibility, although that flexibility doesn't appear to extend to vacation policy, which is described as one of the company's cons.

In Glassdoor's rating system, Airbnb scored a 4.6 out of 5. One positive employee review said that the company is an "open-minded workplace with a deep sense of humility and passion."

Except when it comes to dealing with the occasional local authority, it seems.

Airbnb was fortunate to gain the support of high-rent luminaries such as California Lt. Gov. Gavin Newsom in defeating San Francisco's Proposition F, which would have made short-term rentals in San Francisco far more onerous and restricted.

Airbnb scored only a 4.6 (out of 5) in the Glassdoor survey, so the employees still have their gripes. There might be one or two snorts on hearing that one of the employees' issues was that there's no gym on site. (Seriously.)

Of the top 50 companies, 21 were tech companies. Facebook and LinkedIn came in at Nos. 5 and 6, respectively. Google (last year's winner) sunk to No. 8. Apple enjoyed a somewhat lowly No. 25. Adobe, Twitter and Salesforce also appeared in the top 50.

It's unclear whether Airbnb will be officially celebrating this achievement. Mark Levy, the company's Global Head of Employee Experience did tell me: "We're honored to receive this award based on the feedback of our amazing employees. At Airbnb, our mission is to create a world where everyone can belong -- and we are thrilled that our team members feel welcome, respected and inspired by this work."

However, the video Glassdoor produced to accompany its announcement is a positively icky, San Francisco litany to comradeship and gooeyness.

Oh, perhaps I'm currently tainted.

I'm writing this while enjoying my first-ever Airbnb experience. When I arrived at this apartment, the ceiling leaked rainwater onto the sofa. Overnight, I discovered that the next-door neighbor enjoys turning his TV on very loud to watch sports channels at 5 a.m.

As of yet, I can't give the service itself a 4.6. But I'm open-minded and have a deep sense of humility and passion.

Until I lose more than one night's sleep, that is.

Updated 714pm: With comment from Airbnb.