T-Mobile wins again

T-Mobile wins another customer satisfaction award

T-Mobile gets kudos T-Mobile

T-Mobile has done it again: J.D. Power and Associates recently ranked the carrier as No. 1, for the fifth time in a row, for providing the highest level of overall customer satisfaction. J.D. Power's 2007 Wireless Regional Customer Satisfaction Index found that T-Mobile ranks ahead of Cingular/AT&T, Alltel, U.S. Cellular, Verizon Wireless and Sprint Nextel in three of six regions surveyed: the Northeast, the West and the Southwest. In the Mid-Atlantic area, T-Mobile tied with Verizon, and in the Southeast, the carrier tied with Alltel. There was a four-way tie in the North Central region between T-Mobile, Cingular/AT&T, Alltel, U.S. Cellular and Verizon. Poor Alaska and Hawaii didn't even get to participate.

About the author

Kent German leads CNET's How To coverage and is the senior managing editor of CNET Magazine. A veteran of CNET since 2003, he started in San Francisco and is now based in the London office. When not at work, he's planning his next trip to Australia, going for a run, or watching planes land at the airport (yes, really).

 

Discuss T-Mobile wins again

Conversation powered by Livefyre

Show Comments Hide Comments
Latest Articles from CNET
Music is key for Apple's big show next week