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SugarCRM moves 30 percent of its customers to the cloud

SugarCRM is moving its customers to the cloud. Is it part of a larger trend?

Matt Asay Contributing Writer
Matt Asay is a veteran technology columnist who has written for CNET, ReadWrite, and other tech media. Asay has also held a variety of executive roles with leading mobile and big data software companies.
Matt Asay

I mentioned earlier this week that SaaS may well offer open-source vendors a way to write lots of free software, and still get paid. John Roberts, CEO of SugarCRM, underscores this possibility by noting that 30 percent of SugarCRM deployments are hosted, rather than on premise, as The VAR Guy notes. I talked with John a year or so ago and that number was closer to 10 percent back then.

Clearly, the "cloud" is growing for SugarCRM as more customers swap "bits" for service.

Intriguingly, the web is going in the reverse direction, increasingly opening up its underlying code. It's near certain that we're going to end up meeting in the middle: A massive repository of open code and closed services...

...and happy, cash-rich customers.