Study: Siri is just all right with most iPhone users

A new study finds that most people who use Siri are happy with her. But they don't seem to need her help all that often.

Siri
Apple

According to a new study, most people who have access to Apple's Siri voice assistant think she's just fine -- they just don't want her around all that much.

As part of its quarterly "Market Focus" report, Parks Associates today said that in a polling of 482 iPhone 4S owners in the U.S., more than 50 percent of respondents said they were "very satisfied" with Siri. About a fifth of the group said that they were simply "satisfied," and some 9 percent said they were "unsatisfied."

According to the Wall Street Journal, which reported on the findings earlier today, 87 percent of those polled said they use the feature at least once a month, with about a third saying they use it on a daily basis.

Some of the top Siri activities by those polled center on communication -- either beginning a phone call, or transcribing and sending off a text message. Features that are getting less love include querying Siri to call up a song to play, and creating meetings -- two features that The Journal notes had never been used by about a third of those polled.

A polling of iPhone 4S users in the U.S.
A polling of iPhone 4S users in the U.S. Parks Associates

Apple launched Siri alongside the iPhone 4S last October. The feature uses the iPhone 4S' built-in microphone, which translates spoken commands into actions on the phone. That includes searching the Web, setting reminders, and checking stock prices. Those queries are piped through Apple's servers then fed back to the phone.

Siri's smarts were called into question in a lawsuit filed earlier this month , claiming that the feature does not work as advertised, and that Apple oversold her capabilities in its television commercials.

Siri remains exclusive to Apple's newest iPhone in "beta" form, a rarity for the company, which tends not to release software or hardware labeled as a work in progress. Apple has not said what, if any, extra features or changes will come to the service short of extending it to other languages, which it did earlier this month when it added support for Japanese.

 

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