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Short Take: BTI Telecom taps EDS for management system

BTI Telecom has hired IT services giant EDS to build the firm a Web-enabled ordering, and product and customer management system. The project is part of a five-year, $20 million agreement for billing management services EDS has inked with the Raleigh, North Carolina-based competitive local exchange carrier.

Kim Girard
Kim Girard has written about business and technology for more than a decade, as an editor at CNET News.com, senior writer at Business 2.0 magazine and online writer at Red Herring. As a freelancer, she's written for publications including Fast Company, CIO and Berkeley's Haas School of Business. She also assisted Business Week's Peter Burrows with his 2003 book Backfire, which covered the travails of controversial Hewlett-Packard CEO Carly Fiorina. An avid cook, she's blogged about the joy of cheap wine and thinks about food most days in ways some find obsessive.
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Kim Girard
has hired IT services giant EDS to build the firm a Web-enabled ordering, and product and customer management system. The project is part of a five-year, $20 million agreement for billing management services EDS has inked with the Raleigh, North Carolina-based competitive local exchange carrier.