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Samsung Zeal: Impressive e-ink keyboard (review)

There's no doubt about it--Verizon's Samsung Zeal has an eye-catching keyboard.

Jessica Dolcourt Senior Director, Commerce & Content Operations
Jessica Dolcourt is a passionate content strategist and veteran leader of CNET coverage. As Senior Director of Commerce & Content Operations, she leads a number of teams, including Commerce, How-To and Performance Optimization. Her CNET career began in 2006, testing desktop and mobile software for Download.com and CNET, including the first iPhone and Android apps and operating systems. She continued to review, report on and write a wide range of commentary and analysis on all things phones, with an emphasis on iPhone and Samsung. Jessica was one of the first people in the world to test, review and report on foldable phones and 5G wireless speeds. Jessica began leading CNET's How-To section for tips and FAQs in 2019, guiding coverage of topics ranging from personal finance to phones and home. She holds an MA with Distinction from the University of Warwick (UK).
Expertise Content strategy, team leadership, audience engagement, iPhone, Samsung, Android, iOS, tips and FAQs.
Jessica Dolcourt
Samsung Zeal for Verizon
Josh Miller/CNET

It's hard not to look at the Samsung Zeal for Verizon without feeling some reaction to its unique e-ink keyboard. Instead of characters printed on the topside, the gel-like buttons are lit from below, and morph from numbers to letters to symbols at the flick of a hinge or press of a button. However, we've seen this exact keyboard before in the Samsung Alias 2, along with the Zeal's dual-hinge, two-way flip phone.

Now, whether the phone's convertible design and interesting display grab you or feel gimmicky is the judgment at hand. I happen to be a fan myself, but it's true that the e-ink display requires several concessions to the dialpad and navigation design that take some getting used to.

Even if the Zeal is exactly your cup of tea, there are some disappointments with the phone's design and some other considerations to take into account before you decide to snatch up the feature phone. While almost everything about the design is likable, Samsung and Verizon could have kept up a bit better with the times. Read all about it in our full review.