Samsung Convoy 2 review: Rugged, but...

Verizon's Samsung Convoy 2 has many charms, but it's also got its share of foibles that makes us wonder if it could be tougher and more impressive.

We must have said it a million times: whenever a carrier updates a handset, we expect familiarity, yes, but also improvements. Verizon's rugged, push-to-talk Samsung Convoy 2 scores high when it comes to refreshing the look and feel of the original Samsung Convoy; but some changes, or lack thereof, left us feeling a little cold.

On the original Convoy, we complained of the mini-USB charging port and the 2.5 millimeter headset jack. With the Convoy 2, Samsung upgraded to today's Micro-USB standard, but failed to modernize the headset spec, a disappointment for a phone that has dedicated music controls on its face.

In addition, the Convoy lost its rubberized sidings, a derivation that makes the hard plastic chassis feel less rugged, not more so. We also wish Samsung would have addressed the poor speakerphone quality, a feature that seems likely to be used in the field.

Apart from those detractions, however, the Convoy 2 has a number of charms, including its attractive-if-thick build, a sturdy hinge, and several touches like a flash/flashlight, voice commands, a camcorder, and large buttons that are easy on the eye and on the fingers.

If you're in the market for a tough phone, the Convoy 2 is definitely worth your attention, despite some of its flaws. Check out more rugged phones in this roundup.

About the author

Jessica Dolcourt reviews smartphones and cell phones, covers handset news, and pens the monthly column Smartphones Unlocked. A senior editor, she started at CNET in 2006 and spent four years reviewing mobile and desktop software before taking on devices.


Discuss Samsung Convoy 2 review: Rugged, but...

Conversation powered by Livefyre

Show Comments Hide Comments