RIM confirms BlackBerry e-mail problems--again

For the second time in less than a week, BlackBerry smartphone users across the country and beyond are reporting problems accessing e-mail.

BlackBerry Bold Research in Motion

For the second time in less than a week, BlackBerry smartphone users across the country and beyond are reporting problems accessing e-mail.

BlackBerry maker Research in Motion confirmed Tuesday night that some users of the smartphone in the Americas are experiencing delays in message delivery.

"Technical teams are actively working to resolve the issue for those impacted. RIM apologizes for any inconvenience experienced by customers," read an e-mailed statement from company spokesperson Jamie Ernst. Ernst declined to elaborate, however, on the cause or extent of the outage, and offered no estimated time of repair.

This, of course, comes on the heels of similar short-lived outage on Thursday, which happened to be the same day the company announced it beat analyst expectations in the fiscal third quarter of 2009 with strong sales of its BlackBerrys.

About the author

Michelle Meyers, associate editor, has been writing and editing CNET News stories since 2005. But she's still working to shed some of her old newspaper ways, first honed when copy was actually cut and pasted. When she's not fixing typos and tightening sentences, she's working with reporters on story ideas, tracking media happenings, or freshening up CNET News' home page.

 

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