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RIM confirms BlackBerry e-mail outage

The outage seems to be hitting all BlackBerry users who rely on RIM's Internet-based e-mail service instead of corporate servers, regardless of carrier.

John Paczkowski

Talk about unfortunate timing. Research In Motion (RIMM) has confirmed reports that Blackberry users across North America have been experiencing e-mail problems this morning. Evidently, the outage is affecting all BlackBerry users who rely on RIM's Internet-based e-mail service instead of corporate servers, regardless of carrier.

This, just hours before the company is to release its third-quarter results.

In a statement, RIM said customers "may be currently experiencing delays receiving email" but phone services and PIN-to-PIN messaging are working just fine. If offered no explanation for the service interruption, but said it engineers are doing all they can to resolve it.