Report: iPhone app crash fix coming next month

An AppleInsider reader says he received one of Steve Jobs' rare personal e-mails in response to a complaint about instability of third-party applications.

Apple has reportedly acknowledged the fact that many third-party iPhone applications have been crashing on launch, according to AppleInsider.

One of AppleInsider's readers says that after he contacted Apple about the problem, he received a response from CEO Steve Jobs himself: "This is a known iPhone bug that is being fixed in the next software update in September."

Apple representatives did not immediately have confirmation.

That was the full extent of Jobs' e-mail, AppleInsider said. While the most talked-about mobile-software problems for Apple right now are still the issues with MobileMe , crashing apps have been causing a number of complaints as well.

The most recent software update, 2.0.2, hasn't solved the issue , which iPhone owners say will load an application temporarily before it shuts down entirely and returns to the home screen.

Meanwhile, Apple's consumer satisfaction ratings have climbed , leading the PC industry for the fifth year in a row.

About the author

Caroline McCarthy, a CNET News staff writer, is a downtown Manhattanite happily addicted to social-media tools and restaurant blogs. Her pre-CNET resume includes interning at an IT security firm and brewing cappuccinos.

 

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