Recent Apple KB documents: iPod issues;

URL icon on Dock; AirPort, provisioning, and MAC addresses 61579: iPod (10 GB): Capacity Appears to Be 5 GB, There Is No Contacts Menu states: "Restore your iPod (10 GB) if only 5 GB of the disk capacity is available, or if there is no Contacts menu. This issue occurs if you install iPod 1.0.4 or earlier software on an iPod (10 GB), which already has iPod 1.1 or later software installed on it."

61583: iPod: Screen Is Dark After Charging in a Carrying Case states: "iPod's screen may become temporarily dark if you charge it in a carrying case."

61584: iPod: Only Apple Logo Appears When You Turn on iPod states: "You may need to restore or update iPod by placing it in FireWire Target Disk Mode if only an Apple logo appears when you turn it on."

106851: Mac OS X: How to Add the URL (@) Icon to the Dock states: "By default, the Dock contains a URL (Web address) for the Mac OS X Web page that is represented by the at symbol (@) on a spring." This document explains how to get that icon when adding a URL to the Dock: "Drag the at symbol (@) from the Address field into the Dock, anywhere below or to the right of the Dock separator."

106836: AirPort Base Station: ISP Provisioning May Prevent Internet Connection via Cable or DSL states: "A method known as "hardware access provisioning," which some Internet service providers use to regulate access to their networks, may make it seem as if you cannot connect to the Internet." The issue essentially involves the MAC address, a matter we have covered before. And as we pointed out then, another solution is available for most routers other than the AirPort: Use the router's MAC Clone feature to "clone" the needed MAC address.