QuickTime Update in OS X 10.1 not working well
QuickTime Update in OS X 10.1 not working well
Following up on yesterday's item on problems updating QuickTime in Mac OS X (with "Update or install QuickTime software" enabled), three readers (Tom Ritch, Michael Blake and Richard Dalziel-Sharpe) confirm the following:
- From the QuickTime System Preference pane, select "Install new 3rd-party QuickTime software."
- Click Update Now.
- The window that appears will likely say "No update is necessary."
- Click the Custom button anyway.
- There you should see at least one item. It will be listed as QuickTime Update and "Not Installed."
- Click to enable it and then click the Update Now button.
- It appears as if nothing gets installed by doing this.
Update: The update did install when Paul Chernoff tried it. We tried it; the On2 and ZyGoVideo updates that appeared installed. But the QuickTime Update one did not.
As noted by Remo Del Bello, the Item Description for QuickTime Update states: "This software adds Sorenson 3 video support to QuickTime (download approx. 0 KB)." The Sorenson addition fits with previous speculation that a lack of this support was a cause of the symptoms. However, the 0KB suggests either that the update does not really exist and/or it is not really needed.
Note: See also this item on the main page for related info.
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